Summary
Overview
Work History
Education
Skills
Assignments Undertaken
Professional Enhancements
Certification
Timeline
BusinessDevelopmentManager
Thillainathan Perumal

Thillainathan Perumal

IT Senior Consultant
Bengaluru

Summary

Seasoned program management professional with a robust 24-year background in program management, project management, delivery, and client relationship management. Proven track record in successfully executing full life-cycle development projects, meeting time, budget, and quality targets in alignment with project management best practices. Demonstrated expertise with over 7 years of on-site experience in client relationship management within the US. Skilled in managing project resources, risks, mitigations, budgets, timelines, quality standards, and margins to ensure successful project outcomes and client satisfaction. Strong history of driving product development, delivery excellence, client engagement, risk management, profitable project execution, and fostering high levels of employee and customer satisfaction.

Overview

25
25
years of professional experience
1
1
Certification
3
3
Languages

Work History

Program / Delivery Manager / Delivery Partner

TATA CONSULTANCY SERVICES LIMITED
09.2004 - Current
  • Mapping client's requirements and providing them best IT solutions involving evaluation and definition of scope of project and finalization of project requirements.
  • Planning end to end projects requirements from conceptualization and visualization to technology mapping and final execution of projects.
  • Managing and leading team members; allocating resources among members and guiding team members during the project.
  • Conducting Project planning, scoping, estimation, tracking and undertaking case / system / process study.
  • Implementing project plans within preset budgets and deadlines and negotiating SLAs for large and medium-size business transformation projects.
  • Defining best practices for project support and documentation through team mentoring, deployment, monitoring and development.
  • Providing consultancy services and direction for the development of organizational processes, framework and methodology for clients.
  • Suggesting appropriate as well as technology-based solutions for enhancing functional efficiency of the organisation and achieving business excellence.
  • Interacting and building relationships with clients. Engaging with clients for addressing challenging issues (including strategic performance, operational transformation as well as people and organisational change).
  • Understanding & coordinating client’s needs/ enhancements, customisation, software-related issues, provide solutions in adherence to delivery schedules.
  • Achieving customer satisfaction by ensuring service quality norms and build the brand image by exceeding customer expectations.
  • Delivering and implementing the project as per scheduled timelines; extending post-implementation and maintenance support to the technical support team and client.
  • Leading & mentoring Cross Functional Teams to perform following critical functions of New Product Introduction & ensure efficiency in business operations, meeting of individual & group targets.
  • Creating an environment that sustains and encourages high performance; motivating teams in optimising their contribution levels.
  • Coordinating activities for identification of training needs of employees for upgrading their technical skills.

Programmer Trainee

SRIVARI INFOTECH PVT. LTD.
02.2000 - 07.2000
  • Lotus Notes Application Development, Maintenance and Support (Period: Sep 00 — Sep 04) for an internal Client as Application Programmer.
  • Collaborated closely with cross-functional teams, ensuring streamlined communication and timely project completion.
  • Assisted in requirement analysis, ensuring all client needs were addressed during software development stages.

Application Developer

IBM GLOBAL SERVICES INDIA PVT. LTD.
07.2000 - 08.2004
  • Initiated code reviews within the team to improve overall code quality and minimize potential errors during deployment phases.
  • Developed custom solutions for clients based on their unique business requirements and objectives.
  • Assisted with training junior developers, providing guidance on best practices in application development.
  • Participated in design and planning exercises for future software rollouts.
  • Designed and developed application scripts for test scenarios.

Education

Bachelor of Engineering - Computer Science

Shanmugha College of Engineering
Thanjavur, India
04.2001 -

Skills

Project management

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Assignments Undertaken

  • Microsoft Business Unit delivering M365 Services Migration
  • Capital Market, Finance and Risk Portfolio
  • Credit & Investment Banking Group in Web Development & Reporting
  • Credit Management Group in Data Integration, Web Development and Business Objects Reporting
  • Strategic Quality Planning projects in Data Integration
  • Enterprise Integration Services; big projects of size $2.5M

Professional Enhancements

  • PMP, 2013
  • FTC - Certificate in Personal Banking Competency, 2008
  • IBM Certified Lotus Professional (Domino R6), 2005
  • CLP - Domino RS Application Developer, 2003
  • CLS - Domino RS Designer Fundamentals, 2002

Certification

PMP - Project Management Professional

Timeline

PMP - Project Management Professional

07-2013

Program / Delivery Manager / Delivery Partner

TATA CONSULTANCY SERVICES LIMITED
09.2004 - Current

Bachelor of Engineering - Computer Science

Shanmugha College of Engineering
04.2001 -

Application Developer

IBM GLOBAL SERVICES INDIA PVT. LTD.
07.2000 - 08.2004

Programmer Trainee

SRIVARI INFOTECH PVT. LTD.
02.2000 - 07.2000

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Thillainathan PerumalIT Senior Consultant