THIMMAIAH C.M
SALES MANAGER KARNATAKA AND TAMIL NADU
Bangalore
Summary
Enthusiastic Commercial Sales Manager with 14+ years of dedicated sales & Revenue experience. Well-versed in sales forecasting and providing individual sales services for companies. Expert AIRRM, AIRMAX, Revenue Management Distribution Market Analysis Pricing Budgeting/Forecasting Inventory Management Flight Analysis and CRS Administration in the airline sector; currently associated with AirAsia India/ Air India express as commercial Manager. Proven skill in solving business problems through evidence-based consulting; formulating strategies after conducting strict pricing, competition, trend and market analysis. Provided MIS, various periodic and on-demand reports to team members and top management. Sound data analysis and management skill. Understands complete economics surrounding a flight, coordinated with Revenue, Sales and Marketing, Corporate Communications and Operations departments to jointly maximize revenues on the flight. Good team worker with strong communication / analytical skills . Proficient in maintaining long-term relationships with various companies and double-checking for customer satisfaction. Committed to accurate market monitoring and accurate recordkeeping.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Commercial Sales Manager
Air India Express ( Previously AirAsia India )
Bangalore
2015.06 - Current
- Accountable for developing business channels (B2B, B2C, retail and corporate industry) and throughout the region
- Deliver strategic outcomes by coordinating with the sales team and others team members
- Perform expense valuation for on-boarding of new partners and contract renewal with partners
- Contribute towards overall planning and analysis of sales & amp, marketing visions and expansion
- Ensure team-collaboration and cooperation with practicing best and productive revenue application
- Involved in administration of customer-centric operations preferably through training, development and advancement
- Focus at operating under the company guidelines as well as maintaining and building client harmony through regular work ethics programs and tasks
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
- Mentored junior sales staff to maximize revenues and employee satisfaction, boosting profit .
- Provided local market insight and identified trends.
- Responded to customer feedback in professional and constructive way.
- Planned, coordinated and implemented commercial sales functions and processes.
- Traveled to different companies to negotiate large sales and contracts.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Managed accounts to retain existing relationships and grow share of business.
Senior Business Analyst
Air Pegasus Pvt Ltd
Bangalore
2014.10 - 2015.06
- Assisting the Head of Revenue Management & Network Planning and providing support to Head of IT in developing, implementing Reservation engine and decision-making systems
- Cross functional support for Revenue Management, CRS, IT and Sales departments towards successful startup of the commercial function
- Coordination with OTAs and system vendors in integration with the reservation systems
- Tracking pricing, recommend changes to the pricing team on a daily basis
- Providing relevant reports on revenue to team members and top management
- Assist sales and distribution in identifying partners.
Asst.Manager Sales & support
Kingfisher Airlines
Bangalore
2011.04 - 2013.10
- Managing a support team of 4, handling various functions of Sales support
- Managing the core backend Sales of Kingfisher-South India
- Develop various sales reports and manage a robust Sales MIS system
- Business analysis -Analyse systematically the key performance indicators towards achievement of the revenue target by each sales area from various sales and revenue reports
- Contribute to the development of Revenue Plan for the financial year
- Facilitate trade promotions convening sales meetings & preparing minutes supervise the support team to ensure optimum functioning
- Marketing activities like preparing presentations and creatives for the SI trade market
- Reviewing the team's performance monthly and monitoring their activities on a daily basis
- Resume of Thimmaiah C M Page 2 of 2
- Coordination with various departments for incentive roll outs for travel agents, rolling out schemes, informing travel agents on various promotions, new policies
- Assisting the Head Sales in various activities of Sales
- Conducts group meetings with team members and plan of action on issues
- Responsible for attrition and man count of the Sales support team
Revenue Management Analyst
Kingfisher Airlines
Bangalore
2007.04 - 2011.03
- Reporting to the Head of Revenue Management & Distribution; developing, implementing strategies to improve revenues
- Operating as part of the Revenue Management Team, analyzing yields/revenue and pricing of more than 30 flights
- Managing inventory & yield derived from strategies formed after conducting strict competitor analysis, trend analysis, seasonality impact analysis and market sizing
- Optimizing allocation of inventory at different fare levels taking into account historical data and forecasted demand, maximizing revenue at the optimum load factor
- Tracking pricing, recommend changes to the pricing team on a daily basis
- Providing relevant reports on revenue to team members and top management
- Ensuring revenue optimization by interacting with sales and group-desk, filling surplus inventory with group travels at competitive fares.
Revenue Analyst
Air Deccan
Bangalore
2004.11 - 2007.03
- Reported to the Head of Revenue Management Managed Inventory & yield derived from strategies formed after strict competitor analysis, trend analysis, seasonality impact analysis and market sizing
- Providing various periodic and on-demand reports to the Revenue Management, Sales and Marketing, Corporate
- Communications and Operations departments; helped them in smart decision making every day
- Prepared organization-level Customized MIS (Report Templates and Graphical Representations) in collaboration with all Departments
- Maintained periodical statistics and statistical yearbook.
Education
Bachelor of Arts - Business Economics
2001.03 - 2003.04
Skills
Radixx Reservation Suiteundefined
Timeline
Commercial Sales Manager - Air India Express ( Previously AirAsia India )
2015.06 - Current
Senior Business Analyst - Air Pegasus Pvt Ltd
2014.10 - 2015.06
Asst.Manager Sales & support - Kingfisher Airlines
2011.04 - 2013.10
Revenue Management Analyst - Kingfisher Airlines
2007.04 - 2011.03
Revenue Analyst - Air Deccan
2004.11 - 2007.03
St. Joseph’s College, Bangalore University - Bachelor of Arts, Business Economics
2001.03 - 2003.04
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