THIMMAIAH C.M
SALES MANAGER KARNATAKA AND TAMIL NADU
Bangalore
Summary
Enthusiastic Commercial Sales Manager with 14+ years of dedicated sales & Revenue experience. Well-versed in sales forecasting and providing individual sales services for companies. Expert AIRRM, AIRMAX, Revenue Management Distribution Market Analysis Pricing Budgeting/Forecasting Inventory Management Flight Analysis and CRS Administration in the airline sector; currently associated with AirAsia India/ Air India express as commercial Manager. Proven skill in solving business problems through evidence-based consulting; formulating strategies after conducting strict pricing, competition, trend and market analysis. Provided MIS, various periodic and on-demand reports to team members and top management. Sound data analysis and management skill. Understands complete economics surrounding a flight, coordinated with Revenue, Sales and Marketing, Corporate Communications and Operations departments to jointly maximize revenues on the flight. Good team worker with strong communication / analytical skills . Proficient in maintaining long-term relationships with various companies and double-checking for customer satisfaction. Committed to accurate market monitoring and accurate recordkeeping.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Commercial Sales Manager
Air India Express ( Previously AirAsia India )
Bangalore
06.2015 - Current
- Accountable for developing business channels (B2B, B2C, retail and corporate industry) and throughout the region
- Deliver strategic outcomes by coordinating with the sales team and others team members
- Perform expense valuation for on-boarding of new partners and contract renewal with partners
- Contribute towards overall planning and analysis of sales & amp, marketing visions and expansion
- Ensure team-collaboration and cooperation with practicing best and productive revenue application
- Involved in administration of customer-centric operations preferably through training, development and advancement
- Focus at operating under the company guidelines as well as maintaining and building client harmony through regular work ethics programs and tasks
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
- Mentored junior sales staff to maximize revenues and employee satisfaction, boosting profit .
- Provided local market insight and identified trends.
- Responded to customer feedback in professional and constructive way.
- Planned, coordinated and implemented commercial sales functions and processes.
- Traveled to different companies to negotiate large sales and contracts.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Managed accounts to retain existing relationships and grow share of business.
Senior Business Analyst
Air Pegasus Pvt Ltd
Bangalore
10.2014 - 06.2015
- Assisting the Head of Revenue Management & Network Planning and providing support to Head of IT in developing, implementing Reservation engine and decision-making systems
- Cross functional support for Revenue Management, CRS, IT and Sales departments towards successful startup of the commercial function
- Coordination with OTAs and system vendors in integration with the reservation systems
- Tracking pricing, recommend changes to the pricing team on a daily basis
- Providing relevant reports on revenue to team members and top management
- Assist sales and distribution in identifying partners.
Asst.Manager Sales & support
Kingfisher Airlines
Bangalore
04.2011 - 10.2013
- Managing a support team of 4, handling various functions of Sales support
- Managing the core backend Sales of Kingfisher-South India
- Develop various sales reports and manage a robust Sales MIS system
- Business analysis -Analyse systematically the key performance indicators towards achievement of the revenue target by each sales area from various sales and revenue reports
- Contribute to the development of Revenue Plan for the financial year
- Facilitate trade promotions convening sales meetings & preparing minutes supervise the support team to ensure optimum functioning
- Marketing activities like preparing presentations and creatives for the SI trade market
- Reviewing the team's performance monthly and monitoring their activities on a daily basis
- Resume of Thimmaiah C M Page 2 of 2
- Coordination with various departments for incentive roll outs for travel agents, rolling out schemes, informing travel agents on various promotions, new policies
- Assisting the Head Sales in various activities of Sales
- Conducts group meetings with team members and plan of action on issues
- Responsible for attrition and man count of the Sales support team
Revenue Management Analyst
Kingfisher Airlines
Bangalore
04.2007 - 03.2011
- Reporting to the Head of Revenue Management & Distribution; developing, implementing strategies to improve revenues
- Operating as part of the Revenue Management Team, analyzing yields/revenue and pricing of more than 30 flights
- Managing inventory & yield derived from strategies formed after conducting strict competitor analysis, trend analysis, seasonality impact analysis and market sizing
- Optimizing allocation of inventory at different fare levels taking into account historical data and forecasted demand, maximizing revenue at the optimum load factor
- Tracking pricing, recommend changes to the pricing team on a daily basis
- Providing relevant reports on revenue to team members and top management
- Ensuring revenue optimization by interacting with sales and group-desk, filling surplus inventory with group travels at competitive fares.
Revenue Analyst
Air Deccan
Bangalore
11.2004 - 03.2007
- Reported to the Head of Revenue Management Managed Inventory & yield derived from strategies formed after strict competitor analysis, trend analysis, seasonality impact analysis and market sizing
- Providing various periodic and on-demand reports to the Revenue Management, Sales and Marketing, Corporate
- Communications and Operations departments; helped them in smart decision making every day
- Prepared organization-level Customized MIS (Report Templates and Graphical Representations) in collaboration with all Departments
- Maintained periodical statistics and statistical yearbook.
Education
Bachelor of Arts - Business Economics
03.2001 - 04.2003
Skills
Radixx Reservation SuiteAirRM Revenue Optimization engineSABRE Reservation Suite, Airmax Revenue managerCOMPUTER SKILLMS Office, MS Excel, MS Access, SPSSRadixx Reservation Suite, AirRM Revenue OptimizerABRE Reservation Suite, Airmax Revenue manager
Forecasting
Sales forecasting
Timeline
Commercial Sales Manager - Air India Express ( Previously AirAsia India )
06.2015 - Current
Senior Business Analyst - Air Pegasus Pvt Ltd
10.2014 - 06.2015
Asst.Manager Sales & support - Kingfisher Airlines
04.2011 - 10.2013
Revenue Management Analyst - Kingfisher Airlines
04.2007 - 03.2011
Revenue Analyst - Air Deccan
11.2004 - 03.2007
St. Joseph’s College, Bangalore University - Bachelor of Arts, Business Economics
03.2001 - 04.2003