Tigin George

• Maintain accuracy of all data and verify same for all customer services

• Maintain knowledge on all customer requirements and provide appropriate solutions

• Escalate all issues to management if required

• Providing customer all the information for the Applications to be installed

• Supporting and Knowledge sharing for the Apps

• Used coordination and planning skills to achieve results according to schedule
• Maintained energy and enthusiasm in fast-paced environment
• With 10 years of relevant experience paired with multiple important skills and abilities
• I have owned travels of my own and took the opportunity to apply for the cabs in companies
• I have earned my professional license and am allowed to drive Light vehicle four-wheeler and two wheeler

• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Developed team communications and information for meetings.
• Handled calls per day to address customer inquiries and concerns.
• Participated in team-building activities to enhance working relationships.
• Escalate all issues to management if required
• Analyses all issues and recommend alternate solutions to ensure effective resolution
• Answering customers calls related to Post-paid bills generated
• Enquiry me about the Post-paid quires

· To achieve sales targets & achieve 100% productivity levels

· To provide timely service to the customer and ensure proper communication of terms of finance and generate leads

· Visiting customer and checking his credit worthiness

· Disclosure of Complete customer details to credit

· Identify and develop new relationships for generating business through dealers visit

· Able to make an independent assessment of the customer which facilitates a decision about extending a loan to the customer

· Maintained energy and enthusiasm in fast-paced environment

· Resolved problems, improved operations and provided exceptional service

· Onboarded new temps by entering employee information into systems

· Monitor all incoming calls from customers for all inquiries

· Analyse all customer issues and assist to resolve all within required time frame

· Coordinate with customers and ensure appropriate questioning to identify issues

· Manage all customer inquiries and summarize same to be presented to management

· Maintain knowledge on all customer requirements and provide appropriate solutions