Open To Work
Tousif Shakir Ali
Nagpur
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSummary
Associate Executive experienced in leading cross-functional teams and enhancing operational workflows. Achieved timely deliveries and high-quality service outcomes through effective process improvement and team coordination. Focused on driving operational improvements and fostering communication across departments to meet organizational objectives.
Overview
2
2
Languages
1
1
Certification
11
11
years of professional experience
Work History
Associate Executive
Xpressbees Logistice Pvt. Ltd.
NAGPUR
01.2021 - Current
- Developed and implemented strategies to increase executive efficiency.
- Coordinated cross-functional teams to deliver high quality results within tight timelines.
- Prepared operational reports to provide insights on daily performance, staff work schedules, and team member assignments.
- Supervised team members during operations to ensure task completion. inbound and outbound shipment processing at the hub.
- Monitored shipment flow to identify delays and ensure timely delivery. shipment flow to ensure SLA and TAT compliance.
- Coordinate with regional hubs, warehouses, and delivery centers for smooth operations.
- Lead shift operations and allocate manpower efficiently.
- Manage bagging, de-bagging, sorting, scanning, and dispatch activities.
- Tracked shipment status to resolve issues with delayed, short, damaged, and lost shipments, ensuring timely resolutions to enhance customer satisfaction.
- Investigated shipment issues by reviewing operational records and footage. shipment discrepancies using CCTV footage and operational records.
- Prepare and share daily operational reports and shift handover reports.
- Coordinate with central operations for barcode, destination mapping, and system configuration issues.
- Ensure accurate shipment scanning and inventory reconciliation.
- Handled escalations regarding shipment delays to maintain customer trust.
- Trained new team members on standard operating procedures for efficiency. and guide new team members on operational SOPs.
- Ensure compliance with safety, quality, and company operational standards.
- Supported continuous process improvement initiatives to enhance operational workflows and increase efficiency.
Supervisor
Xpressbees Logistice Pvt. Ltd.
NAGPUR
11.2015 - 12.2020
- Supervised daily operations to ensure timely package deliveries.
- Coordinated team schedules and assigned tasks for efficiency.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Trained new employees on company policies, job duties, and performance expectations.
- Trained new employees on safety protocols and operational procedures.
- Trained new employees on company policies and procedures.
- Implemented process improvements to enhance workflow efficiency.
- Streamlined workflow processes, reducing project completion times.
Education
Bachelor of Arts -
03-2011
Skills
- Hub operations management
- Workforce planning and shift scheduling
- Peak-season capacity planning
- Line-haul planning and route optimization
- Last-mile delivery optimization
- Hub layout and process improvement
- Shipment prioritization
- Reverse logistics optimization
- Barcode reconciliation
- Operational planning
- Cost reduction strategies
- Process optimization
- KPI analysis
- Root Cause Analysis
Languages
English
Beginner (A1)
A1
Hindi
Beginner
A1
Certification
- MH-CIT - MAHARASHTRA STATE BOARD
Timeline
Associate Executive - Xpressbees Logistice Pvt. Ltd.
01.2021 - Current
Supervisor - Xpressbees Logistice Pvt. Ltd.
11.2015 - 12.2020
Mumbai Hindi University - Bachelor of Arts,