Document verification for riders (delivery partners) in Deliveroo typically involves the following steps:
1. *ID Verification*: Deliveroo verifies the rider's identification documents, such as:
- Passport
- Driver's license
- National ID card
2. *Proof of Address Verification*: Deliveroo verifies the rider's proof of address documents, such as:
- Utility bills (e.g., electricity, water, gas)
- Bank statements
- Tenancy agreements
3. *Vehicle Registration Verification* (if applicable): Deliveroo checks the rider's vehicle registration documents, such as:
- Vehicle registration certificate (V5)
- Vehicle insurance documents
4. *Insurance Verification* (if applicable): Deliveroo verifies the rider's insurance documents, such as:
- Motor insurance certificate
- Public liability insurance certificate
5. *Right to Work Verification*: Deliveroo verifies the rider's right to work documents, such as:
- Visa (if applicable)
- Work permit (if applicable)
6. *Background Check* (if required): Deliveroo may conduct background checks on riders, including:
- DBS (Disclosure and Barring Service) checks
- Criminal record checks
Deliveroo uses various methods to verify documents, including:
1. *Manual Review*: Deliveroo staff review documents manually.
2. *Automated Verification*: Deliveroo uses third-party services to automate verification processes.
3. *In-app Verification*: Riders can upload documents directly through the Deliveroo app.
By verifying documents, Deliveroo ensures that riders meet the necessary requirements to work with the platform, including safety, security, and regulatory compliance.