Udhaya Kumar S
Bangalore
Summary
To continuously enhance my knowledge, skills, and experience by getting involved in challenging work environment and to utilize them for both personal and organizational growth in the best of my abilities.
Overview
3
3
years of professional experience
Work History
Senior Process Executive
Infosys BPM Limited
Bangalore
02.2023 - Current
- Monitoring transaction through the platform zelle, outside transfers, and suspicious login activity through digital banking.
- Responsible for analyzing the daily transaction of Bank account and finding fraud.
- To verify the customer details. Reviewing transactions and mitigating fraud which happens through online with the help of provided Procedure for each report.
- Reviewing and decision the alerts by adding the investigation notes in the application "Actimize" in all the reports.
- Responsible for processing alerts on daily basis by maintaining good quality Investigate alerts to catch the fraudulent activity of customers.
- Applications: FCMS, Actimize, Client central, Lexis Nexis, Fraudnet, Zuuci, DAH, CID, Bluezone.
Process Executive
Infosys BPM Limited
Bangalore
07.2021 - 01.2023
- Verifying KYC about customers for newly opened accounts.
- Through the investigation, if the alert is determined as fraud, then we will start closure activity by blocking Accounts/Debit Cards/Online Banking and will send a closure letter to the customer according to US Client.
- Report/Offboard/Reject alerts based on red flag and discounting the red flags.
- Reviewing customer's account using client tools like FCMS, Lexis nexis, and filing SAR to law enforcement agencies.
Education
Bachelor of Mathematics -
C. Abdul Hakeem College of Arts And Science
VELLORE, TNSkills
- Problem Solving & Decision Making
- Good team player
- Adaptability
- Team Collaboration
- Communication skills
Additional Information
- Ms Excel
- AML & KYC
Achievements And Awards
- I have received "Spot Award" award from Infosys.
- I have been awarded by clients as an extraordinary player.
Timeline
Senior Process Executive
Infosys BPM Limited
02.2023 - Current
Process Executive
Infosys BPM Limited
07.2021 - 01.2023
Bachelor of Mathematics -
C. Abdul Hakeem College of Arts And Science
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