Ujjwal Pratap
|| FMCG || HORECA || SALES ||
Noida
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
17
17
years of post-secondary education
Work History
Key Account Manager
Hyperpure By Zomato
NCR
09.2023 - Current
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Analyzed key competitors to respond to competitive threats.
- Supported sales and reporting for large and medium-sized accounts.
- Created sales forecasts to target daily, monthly and yearly objectives.
Sales Manager
Hyperpure By Zomato
NCR
05.2022 - 08.2023
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Area Sales Manager
Gyan Dairy
Patna
08.2019 - 07.2022
- Bihar state expansion for general trade in both fermented and ambient product range.
- Hired, mentored and motivated sales professionals to service customer accounts and target metrics.
- Setting up channel partner for smooth product distribution. ( CnF , Super stockist , Distributors)
- Formulated tactics and strategies to target new potential customers within prioritized markets.
- Collaborated with clients and distributors to create and promote new products.
- Introduced new products to meet customer demand and increase profits.
Management Trainee
Gyan Dairy
Lucknow , Varanasi
04.2019 - 07.2024
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Assisted established management staff with operational oversight, business development, and process improvement strategies for HORECA Industry.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
MBA - Marketing / Operations
Jaipuria Institute Of Management
Lucknow 04.2017 - 03.2019
BBA - Marketing
Himalayan University
04.2013 - 03.2016
Higher Secondary Schooling -
Navoday School
Bihar , India 04.2010 - 03.2012
Secodary Schooling -
DAV Public School
Bihar, India 03.2000 - 03.2010
Skills
Key account management
Strategic planning
New Business Development
Negotiation
Goals and performance
Vendor management
B to B sales
Sales Reporting
Time management
Sales presentations
Accomplishments
- Achieved rewards and recognition by completing sales targets with accuracy and efficiency.
- Supervised team of 12 sales executives.
- Documented and resolved customer issues which led to growth of company.
- Secured 1st position in many case study and business quiz
- secured 1st position at IIM lucknow in snooker
Timeline
Key Account Manager
Hyperpure By Zomato
09.2023 - Current
Sales Manager
Hyperpure By Zomato
05.2022 - 08.2023
Area Sales Manager
Gyan Dairy
08.2019 - 07.2022
Management Trainee
Gyan Dairy
04.2019 - 07.2024
MBA - Marketing / Operations
Jaipuria Institute Of Management
04.2017 - 03.2019
BBA - Marketing
Himalayan University
04.2013 - 03.2016
Higher Secondary Schooling -
Navoday School
04.2010 - 03.2012
Secodary Schooling -
DAV Public School
03.2000 - 03.2010