Payments and financial sector executive with over 8 years of experience in collections, billing, clearing, client’s account credit monitoring, client engagement seeking a position in a product management, product owner or business analyst role in a payments or financial sector
organization.
Core Skills
Client service, Business Development and Relationship Management. Providing collections, clearing, billing, accounting, and payments related services to customers.
Providing value added services like managing customer issue (if any), developing business, promoting sales activity, and setting various sales related processes to improve efficiency.
Supporting sales by strategizing and executing sales campaigns and processes.
Strengths
Versatile exposure in managing functions including interfacing with other teams, Corporate clients, Bookkeeping / Clearing, other collections related activities. Possesses effective communication, interpersonal & problem solving by negotiation skills.
Excellent customer feedback on requests for information; solving customers' issues etc.
Wide experience of interaction across various functional teams like billing team, product team, sales team for faster execution of customer request/complaints with in the timelines.
Certified Business Analysis Professional (CBAP)
Date of Birth: 05/07/87
Certified Business Analysis Professional (CBAP)