UJWAL PRATHAP
Mini Bhavanam, Muthukulam South P O, Alappuzha, Kerala
Summary
As a diligent BBA graduate with a solid foundation in aviation operations and two years of professional experience, I am seeking a challenging role within a corporate environment. Eager to apply my diverse skill set, including strategic planning, project management, customer service to contribute to the success and growth of a forward-thinking corporate entity.
Overview
7
7
years of professional experience
Work History
Executive - AO&CS
Interglobe Aviation Ltd ( Indigo Airlines)
Bangalore
05.2023 - 09.2024
- Making reservations across the counter
- Selling of tickets
- Remitting cash to the concerned department
- Answering customer queries over the telephone
- Attend the pre - flight and post flight briefings
- Setting up of check in counters
- Screening of checked in baggage
- Maintain high quality of Check in procedures
- To assist customers with special requests
- To assist customers with special requests
- To assist customers with Mishandled / damaged baggage
- Prepare all required reports for the same
- Co-ordination with the baggage vendor for the damaged bags
- Follow up with the en-route stations regarding lost baggage
- Filing of all necessary flight papers
Passenger Service Executive
Celebi Airport Services India pvt.ltd
12.2021 - 03.2023
- Check-in
- All gate activities
- Ticket sales
- Arrival Services
- Lost and Found services
- Assistance to under-aged passengers
- Assistance to passengers with reduced mobility or hearing
- Assistance to passengers with impaired eye sight or inability to read
Violin trainer ( Part time)
Devaragam Music School
01.2018 - 12.2019
Education
BBA Airport Management -
Bharathiyar University
01.2021
12th -
Janashakthi Public School
01.2018
10th -
Janashakthi Public School
01.2016
Skills
- MS Excel
- Communication
- Multi tasking
- Problem solving
- Empathy
- Teamwork
- Vulnerability
- Adaptability
- Time management
- Leadership
Accomplishments
- Technical Award from Indigo Airlines
- Best Employee of the Month from Celebi
Personal Information
- Passport Number: S2044187
- Date of birth: 02/15/2000
- Gender: Male
- Nationality: Indian
HOBBIES & INTERESTS
- Swimming
- Badminton
- Watching movie
- Playing Violin
- Dance
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Tamil
Advanced (C1)
C1
Disclaimer
I hereby declare that the above mentioned details about myself is true and correct upto my knowledge
Timeline
Executive - AO&CS
Interglobe Aviation Ltd ( Indigo Airlines)
05.2023 - 09.2024
Passenger Service Executive
Celebi Airport Services India pvt.ltd
12.2021 - 03.2023
Violin trainer ( Part time)
Devaragam Music School
01.2018 - 12.2019
BBA Airport Management -
Bharathiyar University
12th -
Janashakthi Public School
10th -
Janashakthi Public School
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