UMAKANTH VELAGAPALLY

Result-oriented professional with 20+ years of experience in Sales, Business Development, and Channel Management. Expertise in Sales, Operations, Process Excellence, Training, Recruitment, and Retention. Proven track record of developing virgin markets and implementing best sales practices. Skilled in conducting training programs to enhance customer centricity and team performance. Strong written communication and problem-solving skills with adaptability to work in diverse cultural environments.

• Sales and Business Management
• Analyzing market trends, tracking competitor’s activities and planning the sales strategies accordingly to accomplish the set business targets
• Preparation and monitoring of MIS on a regular basis and taking the corrective steps, if any, to meet the business goals
• Co-ordination with multiple internal stakeholders [Eg: Underwriters, Technology and Operations] for timely actions and delivery
• Client Relationship Management
• Ensuring quality services resulting into customer delight with optimum resource utilization for maximum service quality
• Ensuring maximum customer satisfaction by closely interacting with potential clients & understanding their needs and requirements

• Date of Birth: 08/01/80
• Marital Status: Married

• Telugu
• Hindi
• English