Umang Reshamdalal
Surat
Summary
Results-driven leader with expertise in strategic planning and team management. Proven ability to analyze market trends and drive operational improvements to enhance service delivery and financial performance. Proficient City Manager effective at representing the city, enhancing operations and maximizing individual department effectiveness. Familiar with current trends, strategies and technologies in municipal management. Seeking a permanent role dedicated to improving processes and procedures across the board.
Overview
12
12
years of professional experience
1
1
Certification
Work History
City Manager
Highx Brand I Pvt Ltd
Surat
08.2025 - Current
- Directed daily operations for customer engagement and service excellence.
- Managed branch budget and financial reporting processes effectively.
- Analyzed market trends to inform strategic business decisions proactively.
- Monitored financial performance of the branch on a monthly basis.
City Head
Meesho Ltd
Surat
12.2024 - 07.2025
- Directed city operations to enhance service delivery and community engagement.
- Monitored compliance with city regulations and policies for operational integrity.
- Analyzed data trends to inform decision-making and strategic planning efforts.
- Reviewed all applications for construction projects within the city limits.
Branch Manager
Nowfloats Technologies Ltd
Surat
10.2021 - 11.2024
- Managed team performance through regular coaching and constructive feedback sessions.
- Developed and implemented strategic plans to enhance branch productivity and growth.
- Established strong relationships with clients to foster loyalty and repeat business.
- Analyzed market trends to identify opportunities for expanding service offerings.
- Managed staff scheduling, hiring and training processes.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Managed and inspired team members to perform to full potential, driving branch profitability.
District Manager
Infocom Network Ltd
Surat
06.2018 - 09.2021
- Managed district operations to ensure compliance with company standards.
- Led training programs for new managers to enhance team performance.
- Developed strategic plans to improve customer satisfaction across locations.
- Analyzed sales data to identify trends and drive operational improvements.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
Manager
Diya Labtech Pvt Ltd
Surat
10.2018 - 05.2019
- Led daily operations to ensure smooth workflow and efficient service delivery.
- Managed team performance through regular feedback and performance evaluations.
- Developed training programs to enhance employee skills and operational knowledge.
Manager
Indiamart Intermesh Ltd
Surat
06.2016 - 09.2018
- Managed team performance through regular feedback and performance evaluations.
- Developed training programs to enhance employee skills and operational knowledge.
Business Development Executive
Rangam Creation Pvt Ltd
Surat
10.2013 - 05.2016
- Developed client relationships to identify business opportunities and needs.
- Cultivated relationships with clients to understand their needs and preferences.
Education
MBA - Marketing
Sikkim Manipal University
Sikkim01-2014
BBA - Finance
Veer Narmad South Gujarat University
Surat11-2012
High School Diploma -
GSEB
Surat03-2008
Skills
- Strategic planning
- Coaching techniques
- Performance management
- Sales improvement
Certification
- Advanced MS Excel.
Timeline
City Manager
Highx Brand I Pvt Ltd
08.2025 - Current
City Head
Meesho Ltd
12.2024 - 07.2025
Branch Manager
Nowfloats Technologies Ltd
10.2021 - 11.2024
Manager
Diya Labtech Pvt Ltd
10.2018 - 05.2019
District Manager
Infocom Network Ltd
06.2018 - 09.2021
Manager
Indiamart Intermesh Ltd
06.2016 - 09.2018
Business Development Executive
Rangam Creation Pvt Ltd
10.2013 - 05.2016
MBA - Marketing
Sikkim Manipal University
BBA - Finance
Veer Narmad South Gujarat University
High School Diploma -
GSEB
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