Umesh Agarwal
Logistics & Supply Chain
Gurgaon,Haryana
Summary
A Strategic MBA graduate from Liverpool John Moores University with over 25 years of extensive expertise in Logistics & Supply Chain Management. Demonstrated proficiency in Solutions Design, P&L Management, and adeptly leading Sales & Operations teams. Recognized for effectively assessing and navigating complex obstacles, earning a reputation as a strong solution and strategic oriented approach. Thrives in high-pressure environments, consistently providing decisive team leadership and structure. Track record of motivating and developing teams to achieve exceptional results. Dedicated to leading cross-functional teams, implementing strategic initiatives, and optimizing supply chain processes to achieve competitive advantages.
Overview
28
28
years of professional experience
Work History
National Sales Manager
Itochu Parekh Integrated Services Pvt. Ltd.
Gurgaon
09.2022 - Current
- Cultivated and maintained relationships with target accounts, updating leadership on potential business opportunities and leading negotiations to successfully close deals.
- Collaborated with internal functions including Solution Design, Operations, HR, IT, Legal, and Finance to gather input, coordinate actions, and ensure alignment with customer requirements.
- Conducted research to identify customer supply chain requirements and business objectives, developing value propositions and high-level solution parameters to address their needs.
- Led cross-functional opportunity teams throughout the sales process, collecting and reviewing input to ensure quality and commercial standards were met.
- Acted as a key interface between customers and internal functions, facilitating the exchange of information and ensuring all stakeholders were informed and engaged.
Lead – Corporate Sales
Ford Smart Mobility
Gurgaon
12.2021 - 09.2022
- Providing Transport Solutions to customers across the North Region
- Leading Team to meet organizational goals.
- Developed strategies for expanding existing business opportunities while targeting new markets.
- Established long-term relationships with key accounts by providing excellent customer service.
DGM – Business Development
Parazelsus
Mumbai
04.2021 - 11.2021
- Providing Cold chain Warehouse & Transport solutions to Healthcare customers
- Ensuring Compliance and Regulatory requirements are met
- Liaising with vendors to ensure seamless and smooth operations
Business Partner
Bhoruka Roadways
Ahmedabad
07.2019 - 04.2021
- Providing Transport Solutions to Customers.
- Ensured smooth and on-time deliveries for essential commodities during COVID-19 from across India.
District Sales Manager
FedEx
Ahmedabad
03.2017 - 07.2019
- Domestic Sales Head for Gujrat for E-Commerce, Air & Domestic Express services
Hub Manager Sales
G4S
Bangalore
12.2015 - 12.2016
- Sales Head for Facility Management Service South region providing solutions to corporate clients.
- Leading Team to drive and achieve sales targets
- Providing Solutions along with cross-functional teams to meet customer requirements
- Commercial & Cost approvals to facilitate teams for closer
National Sales Manager
Spoton
Bangalore
11.2012 - 02.2015
- Sales Head for Retail, Channel, Cash & Special projects
- Reworked Sales Structure
- Implementation of New Commercial pricing for Retail and Channel Sales.
- Introduction of Cash Sales project
National Sales Manager
Arshiya International
New Delhi
02.2012 - 10.2012
- Head of 3PL Operations for PAN India customers
SCM Lead
HCL Info System
Noida
04.2011 - 01.2012
- Supply Chain IT solutions to manufacturing Customers across India
- Working on strategic partnerships to meet customer requirements.
Depot Manager
TNT India
Ahmedabad
04.2007 - 03.2011
- Heading P&L for Gujarat with key responsibility of 70% Sales all channels, 30% Operations, and Finance.
- 32% YOY Growth
- Streamlined Domestic Operations and New Partnerships.
- Built State of art facility in Ahmedabad
Deputy General Manager
TCI Supply Chain
Gurgaon
08.2004 - 03.2007
- Design and implement supply chain solutions for corporates across the region
- Setup 1st International office in Jakarta As Country Head Indonesia.
Regional Head
Bhoruka Logistics
Bangalore
03.2002 - 08.2004
- P&L Head for South
- Responsible for Sales and operations set up across the region
- Turn around P&L from negative to positive with strategic implementation of new business and optimizing operations and vendor management.
Territory Manager
Gati
Ahmedabad
12.1995 - 02.2002
- Started as Operations supervisor and was then promoted to Key Accounts Profile. Handled multiple functions at various divisions enhancing the overall learning experience and skills to lead a team as Territory Head for South Gujarat.
Education
MBA - Logistics Management
Liverpool John Moores University
UK01.2024
PG Program in Business Administration -
IMT Ghaziabad
02-2023
Diploma - Logistics And Materials Management
Indian Institute of Materials Management
Chennai01-2018
PGDBA - Marketing
Symbiosis Center For Distance Learning
Pune01-2011
Leadership Program -
Indian Institute of Management
Bangalore 01-2010
Skills
- Visionary Leadership
- Business Planning
- P&L Management
- New Initiatives
- Strategic Alliances
- Innovation
- Relationship Building
- Team Building
- Decision Making
- Team Communication
- Key Account Management
Core Competencies
- Customer Relationship Management: Skilled in building and nurturing relationships with both external and internal customers to understand their needs and objectives.
- Strategic Planning: Proficient in strategizing and executing plans to identify opportunities, present solutions, and close deals effectively.
- Stakeholder Engagement: Experienced in collaborating with internal stakeholders from various functions to gather input, coordinate actions, and ensure alignment with customer requirements.
- Solution Design: Capable of conducting research, analyzing data, and developing high-level solution parameters to address customer needs and add value to their business.
- Team Leadership: Strong leadership abilities with a focus on motivating and coordinating cross-functional teams to deliver exceptional results throughout the sales process.
- Negotiation Skills: Effective negotiation skills to engage in discussions with customers and close deals in consultation with leadership teams.
Personal Information
- Passport Number: M3157339
- Date of Birth: 10/16/77
Rewards
- Winner of RUN campaign FedEx
- Received Best Performer Award for constitutive years in 2007, 2008 & 2009.
- Secured the Logistics Company of the Year Award for the company from CMAI Aoex Awards; was a key speaker on Global Competitiveness at IIIM Institute, Jaipur.
Industrial Knowledge
- Pharmaceuticals & Healthcare
- Automotive & Industries
- FMCG, FMCD
- Electrical & Electronics
- E-Commerce & Retail
Languages
- English
- Hindi
- Kannada
Training
- I Lead – Leadership Programme from FedEx
- Leadership Program: Vivriti Creating Visionary Leader from IIM Bangalore.
- Program on Selling Skills, Effective Selling Skills, and Retail Selling.
- Supply Chain and logistics conducted by Gati Cargo Management.
- Total Quality Management conducted by the National Productivity Council
References
References available on request
Timeline
National Sales Manager
Itochu Parekh Integrated Services Pvt. Ltd.
09.2022 - Current
Lead – Corporate Sales
Ford Smart Mobility
12.2021 - 09.2022
DGM – Business Development
Parazelsus
04.2021 - 11.2021
Business Partner
Bhoruka Roadways
07.2019 - 04.2021
District Sales Manager
FedEx
03.2017 - 07.2019
Hub Manager Sales
G4S
12.2015 - 12.2016
National Sales Manager
Spoton
11.2012 - 02.2015
National Sales Manager
Arshiya International
02.2012 - 10.2012
SCM Lead
HCL Info System
04.2011 - 01.2012
Depot Manager
TNT India
04.2007 - 03.2011
Deputy General Manager
TCI Supply Chain
08.2004 - 03.2007
Regional Head
Bhoruka Logistics
03.2002 - 08.2004
Territory Manager
Gati
12.1995 - 02.2002
MBA - Logistics Management
Liverpool John Moores University
PG Program in Business Administration -
IMT Ghaziabad
Diploma - Logistics And Materials Management
Indian Institute of Materials Management
PGDBA - Marketing
Symbiosis Center For Distance Learning
Leadership Program -
Indian Institute of Management
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