Unnati Srivastava
cabin crew
Ahmedabad
Summary
Proven leader in aviation and content development, excelling in emergency procedures and team management. At Jet airways & Spicejet Airlines, I enhanced cabin efficiency and passenger satisfaction, while at Ripple DME, I boosted brand visibility through innovative content strategies. Demonstrates exceptional customer service and cultural awareness, ensuring safety and regulatory compliance. Accomplished Flight Attendant offering over 7 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
15
15
years of post-secondary education
Work History
Sr. Cabin Crew
SpiceJet Airlines
Ahmedabad
2019.06 - Current
- Maintained strict adherence to safety regulations, ensuring the well-being of passengers and crew members during flights.
- Coordinated seamless boarding processes by working closely with ground staff, expediting departure times without compromising service quality or safety standards.
- Boosted overall team morale through effective leadership techniques that fostered a positive work environment among crew members.
- Conducted thorough inspections of aircraft cabins before takeoff, identifying potential hazards or maintenance needs promptly.
- Improved overall cabin efficiency through meticulous attention to detail in pre-flight preparations and post-flight tasks.
- Enhanced passenger satisfaction by consistently providing exceptional service and addressing individual needs.
- Collaborated with team members to streamline onboard processes, resulting in smoother flight operations.
- Ensured compliance with all airline policies and regulatory requirements related to cabin operations during flights.
- Managed inventory levels of onboard supplies, minimizing waste while maintaining adequate stock for each flight''s requirements.
- Streamlined communication between cabin crew and pilots during flights for efficient information sharing on flight status or passenger updates.
Cabin Crew Member
Jet Airways
2017.09 - 2019.06
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Used excellent customer service skills in addressing passengers' needs.
Content Developer
Ripple DME
2016.05 - 2017.06
- Managed social media accounts, crafting engaging posts that enhanced brand visibility and attracted new followers.
- Crafted dynamic content marketing pieces for broad client base to drive consumer awareness of brands.
- Strengthened content through proofreading and editing.
- Participated in brainstorming sessions to generate innovative ideas for content strategies that aligned with company goals and objectives.
- Coordinated with other departments to incorporate multimedia elements into online content for a more immersive user experience.
Education
Bachelor of Science - Animation And Special Effects
S.H.U.A.T.S
Prayagraj, India 2013.07 - 2016.05
Sr. Secondary School - Science
Bethany Convent School
Prayagraj, India 2011.06 - 2013.04
High School -
Montfort School
Nagpur, India 2001.04 - 2011.04
Skills
Emergency Procedures
Preflight briefings
Aviation regulations
Food and Beverage Service
Team Management
Announcement delivery
Menu presentation
Assertiveness
Cultural Awareness
Emergency Procedures
Timeline
Sr. Cabin Crew
SpiceJet Airlines
2019.06 - Current
Cabin Crew Member
Jet Airways
2017.09 - 2019.06
Content Developer
Ripple DME
2016.05 - 2017.06
Bachelor of Science - Animation And Special Effects
S.H.U.A.T.S
2013.07 - 2016.05
Sr. Secondary School - Science
Bethany Convent School
2011.06 - 2013.04
High School -
Montfort School
2001.04 - 2011.04
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