Usha S

Pace Wisdom Solutions

01.2020 - 08.2024

Manage all day-to-day administrative activities of every project assigned
Develop a dashboard and control mechanisms to regularly communicate overall project status updates to the PMOs
Established long-term client relationships through consistent delivery of high-quality products and services.
Experienced working with a diverse group of people and serving as an arbitrator when conflicts arise supporting and educating the Product Owner, especially with respect to refining and managing the product backlog
Manage project scope, project schedule and project risks efficiently and cooperatively identify, escalate, address, and resolve risk and compliance issues.
Provide guidance to teams in adopting Agile and Scrum practices to foster prioritization, team preparedness, and commitment for each Sprint. Identified and implemented process improvements
Coach the team on self-organization and maintain a high level of data integrity.
Experience with some of the commonly used tools - Jira, Slack, SharePoint, Trello
Collaborate and solve problems together with peer Scrum Masters and development teams.
Handled commercial application development and visibility on App Store and Play Store.
Optimized QA processes, trained teams, and ensured adherence to ISO 9001 & ISO 27001 standards.
Conducted risk assessments, tracked KPIs, and drove process improvements for better efficiency.