Utkarsh Tripathi
GROWTH HEAD/BRANCH HEAD/SENIOR MANAGER/CENTRE HEAD
Lucknow
Summary
Results-oriented professional with expertise in accounting, supply chain management, and marketing. Demonstrated success in overseeing daily operations and implementing effective policies that enhance business direction and profitability. Delivers strong executive support alongside team leadership to optimize operational efficiency. Proven ability to manage multiple priorities while maximizing resource utilization for scalable growth.
Overview
7
7
years of professional experience
Work History
Centre Head
Aakash Educational services limited
Lucknow
07.2024 - Current
- Analyzed performance data to identify areas of improvement and implemented corrective actions to improve service delivery
- Utilized customer feedback to develop customer-centric initiatives, resulting in improved customer satisfaction
- Developed and implemented strategies to improve team productivity, resulting in increase in efficiency
- Monitored customer service metrics and identified areas for improvement, resulting in increase in customer retention
- Established and implemented procedures and policies to ensure compliance with safety regulations and to minimize risks
GROWTH HEAD
UNACADEMY
Indore
03.2024 - 07.2024
- Currently serving as a Growth Head at UNACADEMY, where I lead the growth initiatives and strategies to expand the business and drive revenue
- I utilize my strong leadership and creative thinking skills to identify opportunities for growth and develop innovative solutions to achieve organizational objectives
BRANCH MANAGER
AAKASH EDUCATIONAL SERVICES PVT LTD
Indore
05.2022 - 02.2024
- Grew branch revenue by year-over-year through effective marketing strategies
- Developed and implemented a sales strategy that increased branch revenue
- Developed and implemented a customer service program that increased customer satisfaction ratings by 99%
- Established a culture of collaboration and trust that increased employee engagement and morale
- Developed and implemented an inventory management system
REGIONAL MANAGER
SCHOOGLINK PVT LTD
Jabalpur
02.2021 - 05.2022
- Established effective relationships with regional vendors to reduce costs and improve product availability
- Developed and maintained a regional budget that allowed for the successful expansion of operations into 8 new locations
- Analyzed regional sales data to identify key trends and insights that drove decision-making and strategic planning
- Managed a team of 30 sales representatives, consistently achieving top-level performance targets
BUSINESS DEVELOPMENT MANAGER
EXTRAMARKS EDUCATION PVT LTD
Lucknow
01.2019 - 02.2021
- Client Relationship Management
- Market Research and Analysis
- Pipeline Management
- Team Leadership and Coaching
- Sales Strategy Development
RELATIONSHIP MANAGER
UDAAN PVT LTD
Lucknow
01.2018 - 01.2019
- Client Relationship Management (CRM)
- Onboarding Process Development
- Customer Onboarding Experience
- Training and Education
- Cross-Selling and Upselling
Education
BBA -
LUCKNOW UNIVERSITY
Lucknow04.2019
Skills
- Self-motivation
- Leadership and Teamwork
- Conflict Resolution
- Ability to Multitask
- Leadership Skills
- Creativity
- Effective Time Management
- Fast Learner
- Microsoft Office
- Ability to Work in a Team
- Ability to Work Under Pressure
- Communication Skills
- Leadership
- Strategic planning
- Customer service
- Creative thinking
- Time management
- Training and coaching
- Team development
Languages
- English
- Hindi
Timeline
Centre Head
Aakash Educational services limited
07.2024 - Current
GROWTH HEAD
UNACADEMY
03.2024 - 07.2024
BRANCH MANAGER
AAKASH EDUCATIONAL SERVICES PVT LTD
05.2022 - 02.2024
REGIONAL MANAGER
SCHOOGLINK PVT LTD
02.2021 - 05.2022
BUSINESS DEVELOPMENT MANAGER
EXTRAMARKS EDUCATION PVT LTD
01.2019 - 02.2021
RELATIONSHIP MANAGER
UDAAN PVT LTD
01.2018 - 01.2019
BBA -
LUCKNOW UNIVERSITY
Similar Profiles
Anirban Deb RoyAnirban Deb Roy
Sales & Order Operation Associate at Aakash Educational Services LimitedSales & Order Operation Associate at Aakash Educational Services Limited
VISHNU VARDHAN REDDY DVISHNU VARDHAN REDDY D
Business Development Manager - SALES at AAKASH EDUCATIONAL SERVICES LIMITEDBusiness Development Manager - SALES at AAKASH EDUCATIONAL SERVICES LIMITED
DEEPTHI C NDEEPTHI C N
Regional Accounts Officer at Aakash Educational Services limitedRegional Accounts Officer at Aakash Educational Services limited