Utpal Deka
Nalbari
Summary
My objective is to become an asset for the company for which I will be working and to help the organization to meet their future goals through my already acquired experience. I possess strong social skills that enable me to be a strong relationship builder with clients, colleagues and third-party stakeholders.
Overview
11
11
years of professional experience
Work History
Team Leader (BOH Incharge)
TRENDS (Reliance Retail Limited)
Nalbari
2020.10 - Current
- Retail inventory management in SAP and RFID, Stock Inward (DC/DSD) And Outward (GRDC/IST/RTV) process.
- Handling defective/damage and INF product as per company policy.
- Responsible for conducting physical inventory counts with RFID as necessary.
- Carefully manage stock movements and be responsible for facilitating stock audits and accuracy.
- Store Order Management (AJIO), packing order's and handover to vendor.
- Store opening and closing procedure.
- Making KPI report (Daily, Weekly and Monthly sales) and other queries ect.
- Proper in-store communication regarding offers and promotions.
- Worked with other associates to support cashiers, Billing in POS, Handling exchange/credit notes, Making cash report and banking.
- Coached team members in SAP and BOH operation.
- Worked flexible hours, weekend, and holiday shifts.
Sr. Fashion Consultant
Nautica (Arvind Lifestyle Brands Ltd.) In Sohum Emporia, Guwahati
Guwahati
2016.08 - 2019.08
- Greeted all customers with warm smile and asked open-ended questions to better understand his or her needs.
- Led entire customers shopping experience, putting together ensembles and providing styling tips that were personalized.
- Cultivated lasting relationships with customers through one-on-one interactions in store environment.
- Proper display with maintaining VM guidelines and 100% replenishment. Maintain accurate and attractive merchandise display, ensuring strategic placement of product in order to maximize purchase.
- Developed seasonal and brand style guides to promote company.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Implemented brand marketing strategies and offers, increasing revenue and customer satisfaction.
Fashion Consultant
French Connection (Brand Marketing India Pvt. Ltd.) In Sohum Emporia, Guwahati.
Guwahati
2014.06 - 2016.04
- Greeted all customers with warm smile and asked open-ended questions to better understand his or her needs.
- Assisting to customers in making their buying decisions as per their requirement.
- Achieving business plans.
- Making daily, weekly and monthly reports and communicate with brand for stock requirements and other queries etc.
- Handled billing process using Shoppers9 to maintain accuracy and payment processes, carefully manage stock movements (in & out) and be responsible for facilitating stock audits and accuracy.
- Maintaining Visual Merchandising as per company standard.
- Stock Management to ensure smooth sale of merchandise.
Sales Executive
Celio* (Celio Future Fashion Ltd.) In Pantaloons, Guwahati
Guwahati
2012.01 - 2014.04
- Assisting to customers, demonstrated items and created customer awareness, interest and sales.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Organized racks and shelves to maintain store visual merchandising, engage customers and promote specific merchandise.
- Processed product returns and assisted customers with other selections.
- Maintained records related to sales, returns and inventory availability.
- Achieved perfect attendance and on-time record.
Sales Associate
Blackberrys (Men's Wear) In Pantaloons, Guwahati
Guwahati
2009.12 - 2012.01
- Assisting to customers, demonstrated items and created customer awareness, interest and sales.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Organized racks and shelves to maintain store visual merchandising, engage customers and promote specific merchandise.
- Processed product returns and assisted customers with other selections.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained records related to sales, returns and inventory availability.
- Achieved perfect attendance and on-time record.
Education
Higher Secondary - Assam Higher Secondary Education Council
Uttar Kampith Mahavidalaya Jr. Jagara
Nalbari 05.2008
Skills
- Team Leader
- BOH Operations
- SAP knowledge
- Retail POS
- RFID inventory management
- OMNI chanel (Ajio)
- Computer literacy with Microsoft Excel, Word and PowerPoint
- Visual Merchandising
- Customer service
Parsonal Details
- Fathers Name :- Late Ramesh Chandra Deka.
- Date of Birth :- 05th Jan 1985.
- Marital Status :- Single
- Religion :- Hinduism
- Nationality :- Indian
- Permanent Address :- Vill. & P.O. Jagara, Nalbari, Assam - 781310
- Hobbies :- Bike Riding, Watching Movie, Playing Games, Traveling.
- Language known :- Assamese, Hindi, English.
SYNOPSIS
I am Customer focused, service driven, goal oriented and have strong working integrity. I am Accountable, well organized & disciplined and quickly adapt to new environments and responsibilities.
Earlier Experience
Worked with TATA Indicom (Exclusive Store) as a Sales Executive for 01year.
Work with Sri Sankaradeva Nethralaya as a Helt Care Assistant (HCA) for 03 years.
(Department's:-O.P.D,M.R.D,Reception,Investigation)
Timeline
Team Leader (BOH Incharge)
TRENDS (Reliance Retail Limited)
2020.10 - Current
Sr. Fashion Consultant
Nautica (Arvind Lifestyle Brands Ltd.) In Sohum Emporia, Guwahati
2016.08 - 2019.08
Fashion Consultant
French Connection (Brand Marketing India Pvt. Ltd.) In Sohum Emporia, Guwahati.
2014.06 - 2016.04
Sales Executive
Celio* (Celio Future Fashion Ltd.) In Pantaloons, Guwahati
2012.01 - 2014.04
Sales Associate
Blackberrys (Men's Wear) In Pantaloons, Guwahati
2009.12 - 2012.01
Higher Secondary - Assam Higher Secondary Education Council
Uttar Kampith Mahavidalaya Jr. Jagara
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