Utsav Pandya
Surat
Summary
Practiced Business Development Executive with 6 years of experience focused on supporting cross-functional teams to increase customer satisfaction through process improvements. I love to delve into customer problems and solve them with modern perseverance. I have enjoyed working with many clients throughout my career in the IT and Service industry.
Few attributes about me:
- I can successfully create, scale, and optimize businesses.
- I can align, lead, and grow product teams from 10 to 100 people.
- I love to win, but helping the team win gives me greater joy.
Professional skills include:
- Sales Management
- Lead Generation
- Team Management
- Relationship Management
Passionate about learning new technologies, communicating with new prospects, establishing client relationships, and serving their software development needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Development Executive
Freelancer
Surat
09.2023 - Current
- I do bidding as per Freelancer's Requirement, who contact me and tell his requirement [Like: I need React Native Project]
- I used Freelancing portal to find the work and client [Like: Upwork, Freelancer, LinkedIn, Email Campaign]
- I have used my client's profile, who approached me to work for him.
- I charged based on my client's requirement.
- I do end to end process when project come, and I ensure that my client's profile gets good feedback from the client after completion of the work.
Sales Team Leader
Codezee Solution PVT. LTD.
Surat
12.2021 - 08.2023
- Maintained accurate records of all sales transactions.
- Assisted with hiring new sales personnel as needed.
- Identified areas of improvement within the sales process.
- Resolved escalated customer complaints in a timely manner while maintaining positive relationships.
- Monitored daily sales activities and provided feedback to team members.
- Coached sales team members on best practices for customer interactions.
- Responsible for performance improvement program and implementing process-wide initiatives to meet and exceed Agency goals.
- Monitors call and participate in internal and external call calibration with International Clients.
- Actively participates in engagement planning and activities to boost employee morale and encourage continuous improvement.
- Provides feedback to immediate superiors regarding job performance and coaching sessions.
- Analyzes potential causes of the problem or performance lapse
- Scheduling and conducting phone interviews with Upwork clients when project inquiries come from my bidding team.
- Coordinates with Client Relationship Manager and Hiring Manager for the end-to-end recruitment process.
Sr. Business Development Executive
Codezee Solution PVT. LTD.
Surat
09.2021 - 11.2021
- Proactively seek new business opportunities from the market that are a good fit for the company’s services
- Develop and deliver an effective written proposal for Website, Mobile App, Web Applications & e-Commerce Sites
- Understanding customer needs/ requirements and aligning them to opportunities that qualify with the company’s product portfolio
Sr. Business Development Executive
iGeek
Surat
05.2021 - 08.2021
- Proactively seek new business opportunities from the market that are a good fit for the company’s services
- Develop and deliver an effective written proposal for Website, Mobile App, Web Applications & e-Commerce Sites
- Understanding customer needs/ requirements and aligning them to opportunities that qualify with the company’s product portfolio
Sr. Business Development Executive
Narola Infotech
Surat
08.2018 - 03.2021
- Collaborated with sales team members to identify target markets and develop sales strategies.
- Develop and deliver an effective written proposal for Website, Mobile App, Web Applications & e-Commerce Sites
- Understanding customer needs/ requirements and aligning them to opportunities that qualify with the company’s product portfolio
- Negotiated contracts with clients for new business development initiatives.
- Evaluated effectiveness of current marketing tactics used by competitors in order to gain insight into best practices.
- Researched customer feedback regarding products and services offered by the organization.
- Participated in meetings with senior executives to discuss strategic objectives related to business development initiatives.
Store Sales Manager
JSPL PVT. LTD.
Surat
01.2017 - 07.2018
- Created marketing plans that increased revenue by 15% within 6 months.
- Conducted regular inventory counts throughout the year to maintain accurate records.
- Ensured all safety protocols were followed at all times by staff members.
- Initiated new product training sessions for employees to improve product knowledge.
- Monitored employee performance and provided feedback on a regular basis.
- Coordinated stock replenishment processes as needed based on sales trends.
- Developed and maintained store policies and procedures.
- Handled cash register transactions accurately while providing excellent customer service.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Implemented strategies to increase customer satisfaction levels and build brand loyalty.
Education
Master of Science - Computer Science
PKM Collage
Junagadh08-2015
Bachelor of Science - Computer Science
CCSIT
Junagadh06-2013
Skills
- Lead Generation
- Proposal Writing
- Sales Pipeline Management
- Business Development
- Research
- Revenue Generation
- Team Collaboration
- Process Improvement
- Sales expertise
- Sales and Marketing
Accomplishments
- I win 2021-2022 work alcoholic award from Codezee Solution PTV. LTD.
Certification
- I won two time employee of the month certificate from Codezee Solutions PVT. LTD.
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Gujarati
Proficient (C2)
C2
Timeline
Business Development Executive
Freelancer
09.2023 - Current
Sales Team Leader
Codezee Solution PVT. LTD.
12.2021 - 08.2023
Sr. Business Development Executive
Codezee Solution PVT. LTD.
09.2021 - 11.2021
Sr. Business Development Executive
iGeek
05.2021 - 08.2021
Sr. Business Development Executive
Narola Infotech
08.2018 - 03.2021
Store Sales Manager
JSPL PVT. LTD.
01.2017 - 07.2018
Master of Science - Computer Science
PKM Collage
Bachelor of Science - Computer Science
CCSIT
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