Tableau
Uttej Padava
Data Analyst
Hyderabad
Summary
Dynamic Business Development Executive, Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Implemented Microsoft Autopilot and Google Zero Touch solutions to enable immediate device deployment, ensuring laptops and mobile devices were fully configured upon unboxing. Collaborated with enterprise vendors including DELL, LENOVO, and HP.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Business Development Executive
Conquer Technologies
01.2024 - 06.2024
- Implemented Microsoft Autopilot and Google Zero Touch solutions to enable immediate device deployment, ensuring laptops and mobile devices were fully configured upon unboxing.
- Collaborated with enterprise vendors, including DELL, LENOVO, and HP
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
Subject Matter Expert
Sutherland Global Services
12.2024 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
Education
Bachelor of Science - Computer Science
KL University
Hyderabad, India 04.2001 -
Skills
Data analysis
Software
Microsoft Autopilot
Google Zero Touch
Customer support
Data analysis
Certification
Oracle Certified Foundations Associate
Timeline
Subject Matter Expert
Sutherland Global Services
12.2024 - Current
Business Development Executive
Conquer Technologies
01.2024 - 06.2024
Oracle Certified Foundations Associate
03-2023
Microsoft Azure Data Fundamentals
03-2023
LEAPS - Fundamentals of Data Analytics
01-2023
Bachelor of Science - Computer Science
KL University
04.2001 -
Hobbies
Volleyball
Badminton
Cricket