V. THIYAGARAJAN
Pudukkottai Dt
Summary
Results-driven deputy functional head known for high productivity and efficient task completion. Possess specialized skills in debt recovery strategies, customer negotiation, and financial analysis. Excel in communication, leadership, and problem-solving to drive team performance and achieve collection targets.
Seasoned Cluster Manager with background in leading cross-functional teams to meet organizational goals. Notable strengths include strategic planning, performance optimization, and relationship management. Demonstrated success in streamlining operations and contributing to revenue growth through insightful leadership. Possess strong communication skills and ability to foster collaborative work environment.
Results-driven Cluster Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational excellence. Excel in communication, decision-making, and problem-solving to deliver consistent results. Committed to leveraging these skills to drive the success of future projects and teams.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Cluster Manager
Vistaar finance
Trichy
08.2025 - 12.2025
- Led team meetings to align goals and improve staff communication.
- Developed training programs to enhance employee skills and performance.
- Supervised daily operations of collections team for efficient account management.
- Trained staff on best practices for customer interactions and conflict resolution.
- Developed and implemented strategies to improve collections processes and workflows.
- Monitored team performance and provided feedback for continuous improvement.
- Collaborated with other departments to resolve complex account issues effectively.
Deputy Functional Manager
Kinara Capital Pvt Ltd
Trichy
12.2015 - 06.2025
- Led cross-functional teams to enhance operational efficiency and service delivery.
- Developed strategic plans to align departmental goals with corporate objectives.
- Implemented best practices to streamline processes and reduce operational delays.
- Facilitated training sessions to improve team skills and knowledge sharing.
- Analyzed market trends to inform strategic decision-making and business direction.
- Organized special events such as conferences, seminars, or symposiums.
- Researched industry trends related to functional area of responsibility.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Monitored team performance and provided feedback for continuous improvement.
Education
Bachelor of Arts - B Com
Elyam institution of business academy
Erode 03.2021 - 05.2023
High School Diploma -
Government Higher Secondary School
Pudukkotai 04.2003 - 04.2004
High School Diploma -
Government High School
SEMBATTUR 04.2001 - 04.2002
Skills
- Data analysis
- Collection strategy
- Performance monitoring
- Customer relationship management
- Portfolio management
- Team training
- Problem solving
- Negotiation skills
- Conflict resolution
- Strategic planning
- Team leadership
- Problem-solving aptitude
Languages
- Tamil
- English, Elementary A2
- Tamil, Upper Intermediate B2
Languages
English
Beginner
A1
Tamil
Beginner
A1
Timeline
Cluster Manager
Vistaar finance
08.2025 - 12.2025
Bachelor of Arts - B Com
Elyam institution of business academy
03.2021 - 05.2023
Deputy Functional Manager
Kinara Capital Pvt Ltd
12.2015 - 06.2025
High School Diploma -
Government Higher Secondary School
04.2003 - 04.2004
High School Diploma -
Government High School
04.2001 - 04.2002