Vaibhav Kadam
M.B.A
Summary
Deputy General Manager with 14 yrs experience in planning, directing and managing Security & Audit Compliance, Security Operations, Infrastructure Management & People Management. I have been engaged in Security operations & compliance activities managing both internal & external customers since 2008. Proficient in Orchestrating Baseline\Vulnerability Management, Exception Handling, Secondary ID control, security audit, implementation & adherence to security policies. Being adaptive, I have completed multiple projects, provides guidance to subordinates and executing consistently deadline-oriented.
Target Sector: IT, Telecom & Manufacturing
Overview
14
14
years of professional experience
8
8
years of post-secondary education
8
8
Certifications
Work History
Deputy General Manager
Reliance Jio
Navi Mumbai
10.2016 - Current
- Managing Security & compliance governance within IT Security
- Lead & Drive Vulnerability+Baseline Assessment, Patch Management & Exception handling for India
- Lead Secondary ID Validation & Manage Security Automation Projects
- Perform the Classic Functions of Management (Planning, Organizing, Staffing, Directing, Leading and Controlling) adhering with the principles of continuous improvement.
- Manage Management Self-Assessment, Compliance review program, Monthly Operations Control Review and act as focal for External & Internal Audit Assessments
- Communicate latest process documents and circulate all communications rendered from Process Managers / Process Management Team
- Manages individual's performance and successful contribution taking input from stakeholders.
- Support Process Managers with Dashboards as and when required, facilitate Team members and process managers for clarification of queries in order to be answerable to auditors
- Ensure Compliance Dashboards are available in Sharepoint repository and review the compliance with process managers as and when to close identified loop holes
Consultant
Klouddata Labs Pvt. Ltd
Navi Mumbai
01.2016 - 10.2016
- Responsible for Governance and managing operational controls for Reliance Jio, Navi Mumbai
- Responsible for maintaining Compliance & Business control posture with no violations on company guidelines
- Part of early stage teams to define, strategize and implement Security & compliance governance model
- Analyzed problematic areas to provide recommendations and solutions.
Technical Lead
SIEMENS Information System Ltd. & ATOS India
Mumbai
12.2009 - 01.2016
- Lead & Managed Multiple Clients like Siemens India, Siemens Germany, Siemens Healthcare, Siemens HR Project, Xerox UK, Merck Germany, GulfNews Dubai, Bemis US & Nokia Siemens Network Finland in areas of Infrastructure-Operation Management, Service Level Management, Security & Process Compliance, SAP Security Administration, Team Management, Adherence to SLA & User ID management
- Managed the flow of Day-to-day operations and Provide Service Level progress report to management
- Manage SAP Security User Administration, Role Authorizations, Automate user administration flow in Ueasy4SAP tool, Track User ID usage & Update critical role assignments
- Responsible for Continuous Authorizations review check and mitigate / remove SoD conflicts
- Completed several Carve-outs, Merger, Security Testing and Implementation
- Manage Quarterly Operations control review, share views on process execution and support required with respective process managers and process management team
- Mentored and guided Team members to foster proper completion of assigned tasks
- Maintaining Project Support Activities like Daily/Weekly Status Report, Quarterly Compliance review, Service Level Reporting, Shift Schedules & Automation Projects Milestone review
- Scheduling system updates to address vulnerabilities and reduce security issues.
- Update operational methods and oversaw operating procedures for improved efficiency.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Participated in internal audits regarding quality management system.
Technical Support Associate
S2 Infotech
Navi Mumbai
06.2008 - 12.2009
- Reporting to Project Manager of SIEMENS for Project Orange Business Services for Global IT Support Delivery
- Day-to-day responsibilities was to deliver support for all issues pertaining to Hardware, Lotus Notes, Outlook Exchange, VPN troubleshooting and Telecom proprietary application
- Patched software and installed new versions to eliminate security problems and protect data.
- Ticket handling thru ITSM Remedy tool and resolving issues with adherence to SLA
- Responsible for Quality check by inspecting Tickets created by Cairo IT Helpdesk & reporting of Daily Performance
- Responsible for identifying and diagnosing network related issues and rendering input to Problem management team, Network & Application team
Education
MBA - Operations
Institute For Technology & Management (ITM)
Navi Mumbai, India 04.2015 - 10.2017
Bachelor of Science - Information Technology
University of Mumbai
Mumbai, India 03.2010 - 10.2012
Diploma - Computer Engineering
Maharashtra State Board of Technical Education
Mumbai, India 06.2004 - 03.2007
Skills
- Project Management
- Security operations experience
- Strategic planning
Vulnerability Management
Security & Audit Compliance
Certification
Certified ISO 9001:2015 Lead Auditor
Achievements & Awards
> Accolade Champagne - Excellence Performance Award from ATOS for Service Delivery & Knowledge support
> Merit Award Winner from SIEMENS in 2011 for Project Spiridon - Automation of SAP user administration functions
> Valuable contribution award from SIEMENS for Project Equant for smooth operations and managing overseas client.
> Consistent SPOT award winner for Orange Business Services, Reliance Jio, Merck etc.
Technical Skills
- Operating Systems: WIN 9X/2000/2003/XP/Linux/WIN 10
- Mail: Lotus Notes & Microsoft Outlook
- Ticketing Tool: Ingenium, Remedy, SOLMAN, OSD Tool & HPE Service Manager
- Process: ITIL V3
- Standard: ISO 9001:2015
- Tools: HPE Service Manager (Change Management, Incident & Problem Management), SAP (User Security Administration), Nessus (VA Scan), Net-Meeting, Lotus Notes (Knowledge Base), Sharepoint, Ueasy4SAP (Automatic SAP User administrations)
Timeline
Deputy General Manager
Reliance Jio
10.2016 - Current
Consultant
Klouddata Labs Pvt. Ltd
01.2016 - 10.2016
MBA - Operations
Institute For Technology & Management (ITM)
04.2015 - 10.2017
Bachelor of Science - Information Technology
University of Mumbai
03.2010 - 10.2012
Technical Lead
SIEMENS Information System Ltd. & ATOS India
12.2009 - 01.2016
Technical Support Associate
S2 Infotech
06.2008 - 12.2009
Diploma - Computer Engineering
Maharashtra State Board of Technical Education
06.2004 - 03.2007