C, C, JAVA
Vamsi G
Customer Service Executive
Chittoor
Summary
To be associated with such an organization where in, I am given ample scope to contribute myself and enrich my skills according to the latest technologies and to work towards achieving the organizational goals. Key Competency Skills: Flexibility and adaptability to work in any environment. Expressing dynamism in the work given and passion for success. Highly motivated and eager to learn new things. I have always considered myself to have a very strong work ethic and committed to complete the given tasks within deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
13
13
years of post-secondary education
3
3
Certifications
5
5
Languages
Work History
Customer Service Executive
Indigo Airlines AO&CS
Chennai
12.2017 - 02.2022
- 4.2 years of professional experience in the role of customer service executive
- Experience in handling with different type of customer related issues in Airport
- Good excellence in speaking with different country passenger
- Attended passenger calls for give updates and solving there issues on time
- Highly motivated, energetic individual and a good team player with good communication and interpersonal skills
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems quickly and efficient
- Scored in top 10% of employees in successful resolution of issues
- Developed reputation as an efficient service provider with high levels of accuracy
- Handling domestic and international CARGO movement
- Professional role in the customer service executive
- Experience in handling different customer related issues regarding the cargo and bag
- Handling boarding gate and check in counters
- Handling a set of junior staff and managed the team with good team sprite
Education
B.SC - Computers
SV UNIVERSITY THIRUPATHI
Thirupathi 03.2015 - 02.2018
Intermediate - Computer Science
Inter Board of Education
Srikrishna Chaitanya Junior College 03.2011 - 03.2013
SSC - 10th
Central Board, Mathakondapalli Model School
Hosur 03.2003 - 01.2011
Skills
Quick learnerGood presentation skillsGood command over MS-office toolsIntensive team playerHolding a good team lead qualities to lead my team towards successAbility to make decisions and solve the issue within the minimum time
STRENGTH'S
EnthusiasticPERSISTANCEIT / Technical SkillsMS OFFICE TOOLSPersonal DetailsDate of Birth : 9thFeb 1995
Marital Status : SingleFather’s Name : G VenuDeclaration:I hereby declare that the above – furnished details are true with proven recordsCustomer Communication
Managing customer relationships
Software
Certification
Certified [SCREENER ],[ Interglobe Aviation] - [BCAS CERTIFIED SCREENER ]
Timeline
Certified [SCREENER ],[ Interglobe Aviation] - [BCAS CERTIFIED SCREENER ]
07-2021
[AVSEC ] License - [BCAS CERTIFIED]
02-2019
Customer Service Executive
Indigo Airlines AO&CS
12.2017 - 02.2022
B.SC - Computers
SV UNIVERSITY THIRUPATHI
03.2015 - 02.2018
Aviation couser for one year PTC AVIATION CHENNAI
02-2014
Intermediate - Computer Science
Inter Board of Education
03.2011 - 03.2013
SSC - 10th
Central Board, Mathakondapalli Model School
03.2003 - 01.2011