Vandana .
Zirakpur
Summary
Highly focused and dependable Individual with an excellent customer service record. Able to handle multiple concerns with professionalism and courtesy. Able to work In a team and independently in coordination with other bank staff.
Overview
11
11
years of professional experience
Work History
Senior Manager
AXIS BANK LTD
CHANDIGARH
05.2023 - Current
Manager
Axis Bank Ltd
05.2021 - 04.2023
Deputy Manager
05.2019 - 04.2022
Assistant Manager
Axis Bank ltd
Malout
07.2013 - 05.2019
- Acting as Branch operations manager
- Processing customer Requests, Transfers, RTGS/NEFT
- Handling foreign remittances
- Adhering to all bank security, audit, and compliance requirements
- Handling branch audits
- To take care of day-to-day operations and transactions at the branch banking
- Trained and helped less experienced staff manage workloads and assignments, facilitating fulfilment of organisational objectives.
- Generated strategic weekly Key Performance Indicator (KPI) targets, motivating and incentivising staff to continually achieve and exceed expectation.
- AMFI and IRDA certified
Education
M.B.A - Finance Punjab Technical, Marketing
Punjab technical University
MIMIT2013
B.B.A - Management
Punjabi University
Baba Farid Group of Institutes2011
P.S.E.B - GENERAL
S.D SEN SEC SCHOOL
2008
Skills
- Customer-facing leadership
- Team Coaching
- Staff mentoring
- Issue and conflict resolution
- Resource Allocation
Timeline
Senior Manager
AXIS BANK LTD
05.2023 - Current
Manager
Axis Bank Ltd
05.2021 - 04.2023
Deputy Manager
05.2019 - 04.2022
Assistant Manager
Axis Bank ltd
07.2013 - 05.2019
M.B.A - Finance Punjab Technical, Marketing
Punjab technical University
B.B.A - Management
Punjabi University
P.S.E.B - GENERAL
S.D SEN SEC SCHOOL