Summary
Overview
Work History
Education
Skills
Technical Qualifications
Personal Information
Timeline
Generic
Vani D S

Vani D S

Senior Sales Operations Management
New Delhi

Summary

Dynamic and results-driven Senior Marketing and Sales Manager with over 13 years of experience in leading high-performing teams and driving substantial revenue growth in the healthcare and hearing solutions sector. Proven expertise in strategizing and executing innovative marketing campaigns, building client relationships, and managing large-scale sales operations. Adept at motivating and managing teams of 30+ members to exceed sales targets and deliver superior customer satisfaction.

Overview

12
12
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

Senior Sales Operations Management

Hear.Com
Delhi
01.2019 - Current

Lead a team of 30 sales and marketing professionals across multiple regional branches, setting clear KPIs and ensuring high performance.

Developed and implemented strategic marketing campaigns, increasing brand awareness by 40% in target markets.

Annual revenue, with year-on-year growth surpassing industry benchmarks.

Trained and mentored team members, resulting in a 25% improvement in individual performance and a significant reduction in employee turnover.

Built partnerships with ENT specialists, hospitals, and community centers, contributing to lead generation and sales conversion.

Leveraged data analytics tools to monitor campaign ROI and optimize sales strategies, leading to cost-effective customer acquisition.

Conducted market research to identify emerging trends and ensure product-market fit.

Operations Manager

Educomp Solutions
10.2015 - 06.2019
  • Project Coordinator: Support clients over the phone and email by answering their product queries
  • Offer best practice tips to clients to boost their meeting attendance
  • Gather client requirements for further releases
  • Create and maintain all product information
  • Sales Report Management: Coordinate sales team by managing schedules, filling important documents and communicating relevant information
  • Ensure the adequacy of sales-related equipment or material
  • Respond to complaints from customer and give after sales support when requested
  • Store and sort financial and non-financial data in electronic form and present reports
  • Vendor Management - This aspect covered managing the expense payment to all external vendors on a daily/ weekly/ monthly basis
  • This is managed basis the bill & challan submission and validation
  • This covers managing local & outstation vendors on a daily basis
  • Handle the processing of all orders with accuracy and timeliness
  • Back Office Management: Management of records/ books and accounts in Back office with reconciliation - book keeping - expense management
  • Expenses/ Salary payment management: This covers working very closely with the Accounts/ Finance Team to cover the salary & expenses disbursement in a timely manner
  • This requires working with the Finance team post validation of bills/ expenses/ salary processing to initiate the disbursement basis varied modes of payments (online/ cheque)

Operations Analyst

HCL Business Solutions
Noida
01.2013 - 10.2015
  • Play a pivotal role in driving new business prospects forward, and assisting in maximizing revenue opportunities
  • Identifying, researching and targeting new business prospects
  • Experience of and able to communicate effectively with key decision makers
  • The ability to research potential corporate clients in detail
  • B2B sales exposure
  • Communicating customers through sending mails
  • Knowledge of how to cleanse and maintain prospect and customer records on the database
  • Meet and exceed new business targets
  • Conversant with Microsoft office applications and CRM database systems

Education

BE - ELECTRONICS A ND COMMUNICA TION

Anna University
01.2006 - 05.2010

Higher Secondary - undefined

Tamil Nadu State Board

High School - undefined

Tamil Nadu State Board

Skills

Strategic Sales Planning B2C & B2B Marketing Healthcare & Medical Device Marketing Lead Generation & Conversion Optimization Market Research & Competitor Analysis Branding & Positioning Strategies Product Launch & Promotion Digital Marketing (Google Ads, Meta Ads, SEO)

Technical Qualifications

  • Certificate in Software Testing and .Net
  • Knowledge of Microsoft Outlook and PowerPoint
  • Knowledge of MS Office and basic knowledge of Internet
  • Experience of Client Interaction meetings and Customer Management Training

Personal Information

  • Father's Name: D.Subramaniyam
  • Date of Birth: 05/17/88
  • Marital Status: Married

Timeline

Senior Sales Operations Management

Hear.Com
01.2019 - Current

Operations Manager

Educomp Solutions
10.2015 - 06.2019

Operations Analyst

HCL Business Solutions
01.2013 - 10.2015

BE - ELECTRONICS A ND COMMUNICA TION

Anna University
01.2006 - 05.2010

Higher Secondary - undefined

Tamil Nadu State Board

High School - undefined

Tamil Nadu State Board
Vani D SSenior Sales Operations Management