Varghese Prince K
Summary
A dynamic and versatile professional with 11 years of diverse experience across engineering, leadership, and strategic roles. Known for a strong blend of technical expertise and leadership acumen, capable of inspiring and motivating teams to achieve company objectives. Demonstrates exceptional skills in creative problem-solving, root cause analysis, and strategic planning. Adept at communicating complex ideas effectively, fostering collaboration, and driving performance improvements. Outside of work, a passionate Latin dancer and a dedicated teacher in the making, bringing a unique blend of creativity and discipline to every endeavor.
Overview
11
11
years of professional experience
Work History
Inside Sales Evangelist
Simplilearn
11.2023 - Current
- Managing Sales Process: Leading the sales process for our Ed-Tech products and services tailored to the US market, ensuring a seamless customer experience from initial inquiry to final purchase
- Program Advisor: Acting as a Program Advisor for various Professional Certificate and Executive Programs in Generative AI and AI & ML, providing expert guidance and recommendations to customers on leveraging our solutions to meet their specific needs
- Business Development: Identifying and cultivating new business opportunities to expand our customer base and drive revenue growth
- Customer Relationship Management: Building and maintaining strong, lasting relationships with customers through consistent follow-up communication and effective account management
- Cross-Functional Collaboration: Collaborating closely with marketing, product development, and sales teams to ensure alignment on objectives and to drive business growth
- Data-Driven Strategy: Utilizing data analysis to inform and refine sales strategies, identifying key areas for improvement and optimization
- Customer Service Excellence: Providing exceptional customer service and support throughout the entire sales process, ensuring high levels of customer satisfaction
- Mentorship and Coaching: Mentoring and coaching other members of the sales team, helping to improve their performance and develop their skills
- Industry Awareness: Staying up-to-date with industry trends and competitor activities to maintain a competitive edge in the market.
Freelance Dance Teacher (Specialised in Salsa & Bachata)
03.2023 - Current
- Responsible for implementing dance lesson plans and curriculums for providing close supervision to students
- Establish and maintain collaborative relationships with students while encouraging them to succeed in learning desired dance form.
Sales Specialist/Education Counsellor
Openhouse.Study
06.2022 - 03.2023
- Drive end-to-end sales journey for new and returning customers
- Sharply identify customers' needs and pain points, and counsel them appropriately in order to convert to closure
- Generate revenue by meeting customers at our learning hubs and converting them to members
- Build relationships with parents and students through continued engagement, primarily over phone and text
- Support sales process through accurate and timely data entry on CRM and other data management tools
- Identify, build and use a wide network of contacts with people at all levels, internally and externally
- Achieve results through a well-planned approach.
Business Development Associate
Crejo.Fun
04.2022 - 06.2022
- End to end customer management from pre-sales calling to conversion along with post-sales support
- Identify & troubleshoot operational/technical issues with the help of concerned teams
- Allotment, allocation and creation of slots for different courses with support of operations team and ensure smooth transitions in case of rescheduling or pausing of sessions
- Ensure daily and weekly revenue and call targets
- Work on renewal leads and increase customer retention percentage through cross-selling and up-selling.
Business Development Associate (Inside Sales)
Think & Learn Pvt. Ltd. (BYJUS)
07.2020 - 01.2021
- Worked as BDA Inside sales majorly focused on client acquisition and revenue generation
- Collating and maintaining client information in the CRM database
- Identify new sales opportunities and handle both inbound and outbound calls to follow-up
- Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required
- Collaborate with the team and work towards closing deals through online/offline demos to prospects.
Network Marketing
Team Ocean Events and Training Solutions
10.2018 - 07.2020
- Identified emerging markets potential for growth resulting in business expansions
- Completing daily and weekly targets through distributors and team leads assigned
- Providing product training to the team
- Global sales of luxury products like watches, vacation packages, nutrition and wellness products
- Implemented effective sales strategies to increase customer base.
Assistant Manager – Operations and Maintenance (NHQ)
Reliance Jio Infocomm Ltd.
06.2014 - 10.2018
- Testing and analysis of Precision Air Conditioners (PAC) for reduction of energy consumption, improving its cooling efficiency and performance to maintain the sites as per design basis
- Implemented preventive maintenance procedures for PACs and Chillers
- Authored Technical Bulletins and Training documents for PACs and Chillers
- Designed troubleshooting procedures to improve the efficiency and performance of PACs
- Proposition, Coordination and implementation of various activities like Liquid Line Solenoid Valve, Oil separator, Soft starters etc
- Which improve the efficiency and performance of Precision Air Conditioners
- Preparation and analysis of Root Cause Analysis to improve the redundancy of utility equipment’s like DG, Battery, IPMS/SMPS and PAC.
Graduate Apprentice (Mechanical)
Binani Zinc Limited, Binanipuram
10.2013 - 06.2014
- Execution of planned preventive maintenance to improve overall efficiency and reduce down time
- Root cause analysis of frequent breakdowns
- Recording data to monitor MTBF and MTTR for optimizing PM activities and standardizing regular procedures
- Active member of the team involved in modification work of Slinger Feeder in order to reduce the spillage in Binani Zinc Limited.
Education
B.E Mechanical -
VJCET, Vazhakulam. (M.G.University)
Class XII - undefined
Bhavans Vidya Mandir, Elamakkara. (CBSE Board)
Class X - undefined
Bhavans Vidya Mandir, Elamakkara (CBSE Board)
Skills
Exceptional communication
Data-driven decision-making
Effective relationship building
Multitasking Abilities
Adaptability and Flexibility
Team Collaboration
Team motivation
Internshipandcoursesattended
- Hindalco Industries Ltd., Kalamassery, Kochi
- Binani Zinc Ltd., Binanipuram, Kochi
- Robotics Workshop by Robosapiens Technology Pvt. Ltd.
Extracurricularactivitiesachievements
- Bachata advance level silver medalist, Bachata intermediate level silver and bronze medalist in Salsa Latin Championships 2018.
- Participated in Kochi Hub congress “Excien 2012” hosted by IEEE students branch VJCET, Vazhakulam.
- Lead a team of 5 members in the Final year project on Study of the Effect of Microwave Heating on Hot Rolling and Forging.
- Participated in All Kerala WIE Day (ELLA) in College of Chengannur.
Personal Information
- Date of Birth: 10/21/91
- Gender: Male
- Marital Status: Single
Disclaimer
I hereby declare that all the details entered above are true to the best of my knowledge.
Timeline
Inside Sales Evangelist
Simplilearn
11.2023 - Current
Freelance Dance Teacher (Specialised in Salsa & Bachata)
03.2023 - Current
Sales Specialist/Education Counsellor
Openhouse.Study
06.2022 - 03.2023
Business Development Associate
Crejo.Fun
04.2022 - 06.2022
Business Development Associate (Inside Sales)
Think & Learn Pvt. Ltd. (BYJUS)
07.2020 - 01.2021
Network Marketing
Team Ocean Events and Training Solutions
10.2018 - 07.2020
Assistant Manager – Operations and Maintenance (NHQ)
Reliance Jio Infocomm Ltd.
06.2014 - 10.2018
Graduate Apprentice (Mechanical)
Binani Zinc Limited, Binanipuram
10.2013 - 06.2014
B.E Mechanical -
VJCET, Vazhakulam. (M.G.University)
Class XII - undefined
Bhavans Vidya Mandir, Elamakkara. (CBSE Board)
Class X - undefined
Bhavans Vidya Mandir, Elamakkara (CBSE Board)
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