Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Business Manager
ACE Fortune Industria E Comercio L.D.A
Angola
12.2024 - Current
Led daily operations to ensure smooth workflow across departments.
Coordinated team meetings to align on goals and establish project timelines.
Analyzed market trends to guide strategic business decisions.
Supervised staff training programs to enhance employee skills and operational efficiency.
Service Engineer
ASHOK LEYLAND
Anantapur
09.2022 - 10.2024
Diagnosed and resolved mechanical issues in commercial vehicles.
Developed training program for junior technicians on best practices and procedures.
Performed routine maintenance, enhancing vehicle reliability and performance.
Addressed customer service requests promptly, improving customer satisfaction.
Quality Engineer
SEOYON E-HWA SUMMIT Automotive Pvt.Ltd
Penukonda
03.2021 - 02.2022
Executed quality inspections on automotive components, ensuring compliance with industry standards.
Updated knowledge of industry quality standards and regulatory requirements to enhance compliance.
Reviewed quality metrics and data to uncover trends and recommend actionable improvements.
Production Engineer
KSH Automotive Pvt.Ltd
Penukonda
07.2020 - 02.2021
Performed root cause analysis on production issues, developed corrective actions, and monitored results.
Monitored assembly line processes, ensuring adherence to quality standards.
Operated machinery, contributing to production efficiency of automotive components.
Conducted routine inspections of equipment and tools, promoting safe operation.