VASANTH B

• Managed CD, TW, PL, LAP, and CV collections from current to write-off stages, ensuring compliance and minimizing losses.
• Oversaw operations of two major branches (Pattukottai, Muthupettai) with 18 Collection Officers, streamlining processes to improve collection efficiency.
• Retained talent through effective performance management.
• Developed strategies enhancing inclusion and diversity initiatives, promoting a more equitable workplace culture.

• Managed CD, TW, LAP, and CV collections from current to write-off buckets, ensuring timely recovery.
• Oversaw operations of 2 major branches (Pattukottai, Muthupettai) with 18 Collection Officers, reporting directly to Collection Manager.
• Managed collections for overdue accounts, ensuring compliance with company policies.
• Communicated with clients to negotiate payment plans and resolve disputes.
• Updated account information in the collections management system accurately.

Coordinated file sourcing for CD, TW, PL, LAP, and CV across multiple locations to ensure timely availability.

• Developed and maintained strong relationships with clients to enhance customer satisfaction.
• Conducted market research to identify new sales opportunities and client needs.
• Presented financial products and services effectively to potential clients.

Coordinated content distribution and collected files from various locations to ensure timely access.

• Developed strong client relationships to enhance customer satisfaction and retention.
• Conducted market research to identify new sales opportunities and target audiences.
• Collaborated with cross-functional teams to create effective sales strategies and campaigns.

• Managed CD, TW, LAP, and CV collections across current to write-off buckets.
• Developed client relationships to enhance customer satisfaction and loyalty.
• Conducted market research to identify new sales opportunities and trends.
• Collaborated with teams to create tailored financial solutions for clients.