Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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VEDA S.D

Bengaluru

Summary

QA Professional with 7 years of experience in manual and functional testing of Android and Kindle applications. Skilled in Functional, Regression, UAT testing and defect management using JIRA and Bugzilla. Upskilled in automation with Selenium WebDriver and API testing through Postman.

Overview

9
9
years of professional experience

Work History

Process Specialist

Amazon
Bangalore
06.2014 - 07.2023

Roles and Responsibilities:

  • Strong knowledge of SDLC, STLC and test management tools.
  • Performed manual testing on applications, ensuring alignment with business requirements.
  • Designed, documented and executed test cases.
  • Conducted Functional, Regression and UAT testing.
  • Tracked and resolved defects using JIRA and Bugzilla.
  • Participated in Agile ceremonies—including daily stand-ups, and retrospectives—while serving as SME and mentoring new hires.

Process Specialist

Amazon Development Centre
Bangalore
06.2014 - 07.2023

Key Projects (Role:– Point of Contact)

Project Bridge – Developer Communication Enhancement

  • Streamlined app submission issue communication, reducing resolution delays and improving QA efficiency.
  • Designed and maintained dashboards and standardized templates; scaled model across teams.
  • Monitored resolution metrics to ensure faster turnaround and higher developer satisfaction.

Flexion Vendor Onboarding

  • Executed end-to-end and beta testing to support app catalog expansion.
  • Published weekly QA metrics to track quality and process improvements.
  • Monitored submission issues, reported failures and collaborated with internal teams for timely resolution.

Instant Publish (IP)

  • Enabled rapid app go-lives within 4 hours by standardizing deployment processes.
  • Trained 20+ hires and evaluated 1,000+ applications for QA eligibility.
  • Conducted post-deployment verification to ensure reliability and maintain high-quality standards.

Education

BE -

Visvesvaraya Technological University
01.2013

Skills

  • JIRA and Bugzilla
  • Postman and Selenium WebDriver

Accomplishments

Fire Fighter Award – Outstanding performance

Sharp Shooter Award – Process excellence

Super Star Award – Outstanding performance

Jedi Knight Award – Process excellence

Jedi Master Award – Demonstrated ownership and leadership

Timeline

Process Specialist

Amazon
06.2014 - 07.2023

Process Specialist

Amazon Development Centre
06.2014 - 07.2023

BE -

Visvesvaraya Technological University
VEDA S.D