Venkataramana V
Associate Business Manager
Bangalore
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
7
7
years of professional experience
21
21
years of post-secondary education
7
7
Languages
Work History
Associate Business Manager
Simplilearn Solutions PVT LTD
Bangalore
10.2022 - Current
- Joined the Organization as Inside Sales Manager with lot of appreciation and rewards moved as Associate Business Manager.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Working for revenue generating about $113861.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
Senior Inside Sales Evangelist
Simplilearn Solutions Pvt Ltd
Bangalore
10.2020 - 10.2022
- Carried Individual Target and performed by over achieving the target.
- Collaborated with team members to achieve target results.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used coordination and planning skills to achieve results according to schedule.
- Increased customer satisfaction by resolving issues.
Inside Sales Evangelist
Simplilearn Solutions PVT LTD
Bangalore
04.2019 - 09.2020
- Developed and maintained courteous and effective working relationships.
- Exceeded goals through effective task prioritization and great work ethic.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Worked with customers to understand needs and provide excellent service.
- Participated in team-building activities to enhance working relationships.
- Increased customer satisfaction by resolving issues.
Senior Inside Sales Manager
Simplilearn Solutions PVT LTD
Bangalore
04.2018 - 03.2019
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Increased referrals 80% by building productive partner networks.
Inside Sales Manager
Simplilearn Solutions PVT LTD
Bangalore
10.2017 - 03.2018
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Sales Associate
Convergys India Services Private Ltd
Bangalore
02.2016 - 08.2017
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Set and achieved company defined sales goals.
Education
Bachelor of Engineering - Electrical And Electronics Engineering
The Oxford College of Engineering
Bangalore 06.2009 - 06.2017
PUC - PCMC
Krupanidhi PU College
Bangalore 04.2007 - 03.2009
Secondary High School -
Karnataka Vidya Shala
Bangalore 06.1996 - 03.2007
Skills
Negotiation
Strategic planning
Communication
Cross-functional communication
Employee management
Business Development
Consulting
Customer Relationship Management
Project Management
Business planning
Accomplishments
- Achieved $100000 reward as best Associate Business Manager for Q2
- Supervised team of 12 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved multiple rewards during the tenure of Individual contributor.
Dance
Keeps me stress-free and thoughtful
Timeline
Associate Business Manager
Simplilearn Solutions PVT LTD
10.2022 - Current
Senior Inside Sales Evangelist
Simplilearn Solutions Pvt Ltd
10.2020 - 10.2022
Inside Sales Evangelist
Simplilearn Solutions PVT LTD
04.2019 - 09.2020
Senior Inside Sales Manager
Simplilearn Solutions PVT LTD
04.2018 - 03.2019
Inside Sales Manager
Simplilearn Solutions PVT LTD
10.2017 - 03.2018
Sales Associate
Convergys India Services Private Ltd
02.2016 - 08.2017
Bachelor of Engineering - Electrical And Electronics Engineering
The Oxford College of Engineering
06.2009 - 06.2017
PUC - PCMC
Krupanidhi PU College
04.2007 - 03.2009
Secondary High School -
Karnataka Vidya Shala
06.1996 - 03.2007