Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Venkateswara Rao Taatineni

Venkateswara Rao Taatineni

Sr Area Manager
Vijayawada

Summary

Proven leader in collection management with a history at Bajaj Finserv Limited, enhancing team performance by over 20% through strategic problem-solving and effective communication. Excelled in reducing delinquencies by streamlining processes and fostering teamwork, demonstrating exceptional planning and active listening skills.

Used to handle nearly 40+ locations and 10 direct reporting managers with 40cr portfolio.

Every month i used to achieve company requirements.

Overview

7
7
years of professional experience

Work History

Sr Area Collection Manager

Bajaj Finserv Limited
Vijayawada
10.2021 - Current
  • Established goals for the team based on historical data analysis, driving continuous improvement in overall performance metrics.
  • Negotiated payment arrangements with customers in financial distress, maintaining client relationships while recovering outstanding balances.
  • Monitored team performance, providing feedback and coaching to enhance productivity and effectiveness.
  • Improved collection efficiency by implementing effective strategies and streamlining processes.
  • Conducted regular account reviews, ensuring accuracy and compliance with established policies and procedures.
  • Reduced delinquency rates by proactively addressing customer payment issues and providing tailored solutions.
  • Coordinated interdepartmental efforts to streamline billing cycles and reduce debtor days.
  • Collaborated with other departments to identify risk factors and develop targeted action plans to address them.
  • Managed a diverse team of collectors for optimal performance and increased success rates.
  • Implemented training programs for new hires, ensuring consistent practices across the department.
  • Maintained up-to-date knowledge of industry regulations, ensuring compliance in all collection activities.
  • Analyzed account data, identifying trends and patterns to optimize collection efforts.
  • Monitored accounts receivable aging and worked with various areas to address business needs.
  • Contacted customers to discuss past-due accounts and negotiated payment plans.
  • Listened to customers and negotiated solutions that met creditor and debtor needs.
  • Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.

Manager

Bajaj Finserv Limited
Vijayawada
12.2019 - 10.2021

Asst Manager

Bajaj Finserv Limited
Vijayawada
08.2018 - 12.2019

Collection Executive

Vodafone Collections
Vijayawada
06.2017 - 07.2018

Education

Bachelor Of Science - Computer Science And Programming

ANR College
Vijayawada
03.2017

Skills

Excellent Communication

Languages

Hindi
Advanced (C1)
English
Upper intermediate (B2)
Telugu
Bilingual or Proficient (C2)

Timeline

Sr Area Collection Manager

Bajaj Finserv Limited
10.2021 - Current

Manager

Bajaj Finserv Limited
12.2019 - 10.2021

Asst Manager

Bajaj Finserv Limited
08.2018 - 12.2019

Collection Executive

Vodafone Collections
06.2017 - 07.2018

Bachelor Of Science - Computer Science And Programming

ANR College
Venkateswara Rao TaatineniSr Area Manager