Venkateswara Rao Taatineni
Sr Area Manager
Vijayawada
Summary
Proven leader in collection management with a history at Bajaj Finserv Limited, enhancing team performance by over 20% through strategic problem-solving and effective communication. Excelled in reducing delinquencies by streamlining processes and fostering teamwork, demonstrating exceptional planning and active listening skills.
Used to handle nearly 40+ locations and 10 direct reporting managers with 40cr portfolio.
Every month i used to achieve company requirements.
Overview
7
7
years of professional experience
Work History
Sr Area Collection Manager
Bajaj Finserv Limited
Vijayawada
10.2021 - Current
- Established goals for the team based on historical data analysis, driving continuous improvement in overall performance metrics.
- Negotiated payment arrangements with customers in financial distress, maintaining client relationships while recovering outstanding balances.
- Monitored team performance, providing feedback and coaching to enhance productivity and effectiveness.
- Improved collection efficiency by implementing effective strategies and streamlining processes.
- Conducted regular account reviews, ensuring accuracy and compliance with established policies and procedures.
- Reduced delinquency rates by proactively addressing customer payment issues and providing tailored solutions.
- Coordinated interdepartmental efforts to streamline billing cycles and reduce debtor days.
- Collaborated with other departments to identify risk factors and develop targeted action plans to address them.
- Managed a diverse team of collectors for optimal performance and increased success rates.
- Implemented training programs for new hires, ensuring consistent practices across the department.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all collection activities.
- Analyzed account data, identifying trends and patterns to optimize collection efforts.
- Monitored accounts receivable aging and worked with various areas to address business needs.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
Manager
Bajaj Finserv Limited
Vijayawada
12.2019 - 10.2021
Asst Manager
Bajaj Finserv Limited
Vijayawada
08.2018 - 12.2019
Collection Executive
Vodafone Collections
Vijayawada
06.2017 - 07.2018
Education
Bachelor Of Science - Computer Science And Programming
ANR College
Vijayawada03.2017
Skills
Excellent Communication
Problem-Solving
Decision-Making
Teamwork and Collaboration
Planning and Coordination
Organization and Time Management
Flexible and Adaptable
Self-Motivated
Active Listening
Teambuilding
Languages
Hindi
Advanced (C1)
English
Upper intermediate (B2)
Telugu
Bilingual or Proficient (C2)
Timeline
Sr Area Collection Manager
Bajaj Finserv Limited
10.2021 - Current
Manager
Bajaj Finserv Limited
12.2019 - 10.2021
Asst Manager
Bajaj Finserv Limited
08.2018 - 12.2019
Collection Executive
Vodafone Collections
06.2017 - 07.2018
Bachelor Of Science - Computer Science And Programming
ANR College