Vennila Rajesh

• Improved marketing to attract new customers and promote business.
• Accomplished multiple tasks within established timeframes.
• Maintained current knowledge of evolving changes in marketplace.
• Attended monthly sales meetings and quarterly sales trainings.
• Developed and maintained strong working relationships with professionals within assigned territory.

• Currently - Responsible for business towards IT services includes IT
• Lifecycle management ,Tech Refresh and Integration , Data center managed Services & Cloud Managed Services, Security Consulting& Assessment , Security Product through named accounts
• Developed business plans to establish revenue and growth.
• Improved business prospects by unearthing root causes of recurring issues and developed impactful solutions.

*Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.

*Elevated account management by predicting potential competitive threats and outlining proactive solutions.

*Identified and analyzed key competitors and related products. Visited customer locations to determine needs, set up contracts and provide training.

My Few Key Transformational Deals in past:

1. A Multinational Manufacturing Company acquired an Indian company and the entire transformation of Cloud, Telcom, IT Infrastructure, and Application managed services was made as an outsourced deal and delivered successfully from Sify.

A Hyperscale Cloud Infrastructure was implemented in a leading FMCG Organization where they can use their huge historical data for their Business Profitability and Predictability using the Hyperscale Analytical tools thus moving away from their legacy inhouse servers

• Frequently visited customers to maintain positive and productive relationships.
• Re-engaged customers from dormant accounts, increasing revenue.
• Identified prospective customers and evaluated market potential.
• Tracked weekly sales to develop senior leadership reports for corrective action planning.

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• Maximised outreach by implementing marketing strategies to grow customer base.
• Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
• Prepared detailed marketing forecasts on daily, weekly and quarterly basis.
• Created sales strategies to promote advertising offerings and motivate larger deals.

• Assisted customers with product-related questions, feedback and complaints.
• Served as point of escalation for complex customer issues, capturing timely resolution to drive client retention.
• Built rapport with customers through courteous and professional communications.

• Implemented more efficient processes and reduced wasted resources.
• Managed bookings to optimise team availability.
• Identified issues, analysed information and provided solutions to problems.
• Planned rotas to maintain high service levels while minimising payroll costs.
• Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.