Vibhor Kharagpuria
Summary
Results-driven and detail-oriented professional with around 9 years of experience in Financial Crime compliance and client relationship management within the financial services industry. Proven expertise in anti-money laundering (AML), transaction monitoring, and QA assessment, stakeholder management, combined with a strong track record of delivering exceptional service. Adept at navigating complex regulatory environments, identifying potential risks, and implementing effective controls. Recognized for strong analytical skills and cross-functional collaboration in fast-paced, high-pressure environments.
Overview
5
5
Certifications
9
9
years of professional experience
Work History
Team Lead & Line Manager (FinCrime Core)
Revolut
Remote
01.2026 - Current
- Focus on cultivating a high-performance culture through talent development, career check-ins, and recommendations for growth. Build strong teams by hiring, coaching, and fostering skills and competencies.
- Worked cross-functionally with internal compliance stakeholders to diagnose the root cause, redesign the process, and embed concrete mitigation steps, with clear ownership, to prevent financial crime.
- Own operational incident management: from initial detection, to response, and remediation. Liaise effectively with functions and stakeholders, ensuring clear and timely communication throughout.
- Effectively lead projects from start to finish, prioritizing tasks, and maintaining documentation. Communicate milestones, address blockers, and delegate tasks, while monitoring progress.
- Strong understanding of the regulatory framework governing financial services, coupled with the ability to interpret guidance and regulatory changes, translating their direct impact into our business operations, and strategic needs.
FinCrime Analyst
Revolut
Remote
10.2023 - 12.2025
- Detecting and reporting suspicious activity, including the predicate offenses of money laundering and terrorist financing (AML/CTF).
- Acting as the escalation point, and ensuring high-quality suspicious activity reports (SARs) are submitted according to local requirements.
- Partnered with Data Analytics, Operations, Financial Crime Compliance, and Learning & Development teams to develop, launch, or refine internal processes and workflows.
- Identified process gaps and collaborated with CX, Financial Crime, and cross-functional teams to implement effective improvements.
Group Leader
EXL
Noida
02.2021 - 07.2023
- Maintained outstanding customer relationships by going the extra mile to assist with needs and resolve queries related to payments and transactions.
- Handle customer complaints, provide appropriate solutions, and alternatives within the time limits; follow up to ensure resolution.
- Undertaking research, document checks, and financial crime risk assessment via internal and external sources.
- Team handling with leadership.
- Root cause analysis, a deep dive into our operational procedures to find opportunities, themes, and knowledge gaps to upskill team performance.
Customer Service Executive
Energizer Pvt Ltd.
Noida
12.2018 - 02.2021
- Built deep relationships with customers and clients; sales and billing maintenance is an expertise.
- Met set expectations and provided the best customer experience and satisfaction.
- Processing payments and solving billing issues.
- Working with international, mainly U.S. customers over chat provides full satisfaction.
Document Analyst (Contract Assignee)
Tata Consultancy Services
Lucknow
06.2015 - 06.2016
- Delivered satisfaction and streamlined business processes for HDFC Life project.
- Analyzed client documents to ensure compliance and accuracy.
- Serviced policies and maintained client relationships to enhance customer loyalty.
Education
LL.B. (Bachelor of Law) -
Dr. Ram Manohar Lohiya Avadh University
Faizabad08-2018
B.Com (Bachelor Of Commerce) -
Dr. Ram Manohar Lohiya Avadh University
Faizabad08-2014
Skills
Suspicious Activity Reporting
Transaction Monitoring (TM)
KYC/CDD/EDD
AML Compliance (QA)
AML regulations
Sanctions Screening
Compliance Monitoring & Testing
Audit & Quality Assurance
Financial Risk Assessment
Risk Management
Project Management
JIRA/Google Suite/Confluence
Salesforce/SQL/Looker
Crypto/Web3 blockchain
Team Leadership & Management
Stakeholder Management
Certification
Anti Money Laundering - AML/KYC/CDD and Compliance
Timeline
Team Lead & Line Manager (FinCrime Core)
Revolut
01.2026 - Current
FinCrime Analyst
Revolut
10.2023 - 12.2025
Group Leader
EXL
02.2021 - 07.2023
Customer Service Executive
Energizer Pvt Ltd.
12.2018 - 02.2021
Document Analyst (Contract Assignee)
Tata Consultancy Services
06.2015 - 06.2016
LL.B. (Bachelor of Law) -
Dr. Ram Manohar Lohiya Avadh University
B.Com (Bachelor Of Commerce) -
Dr. Ram Manohar Lohiya Avadh University