Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Certification
Timeline
Generic
Vicky Vishnu Patil

Vicky Vishnu Patil

New Panvel

Summary

Dynamic retail professional with extensive experience at Reliance Retail, excelling in inventory management and customer service. Proven track record of maximizing sales, achieving record sales in fruits and vegetables, and winning awards for exceptional customer satisfaction. Strong leadership and data analysis skills drive operational excellence and team success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Store Manager

Reliance Retail
Belapur
02.2025 - Current
  • Developed strategies to maximize sales and profitability.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Managed inventory tracking and physical inventory counts to minimize loss.

Assistant Store Manager

Reliance Retail
Ghansoli
04.2022 - 01.2025
  • Company Overview: I have a good experience as an Assistant Store Manager at Reliance Retail for 2 years. I have experience working in many formats of Reliance Retail, including SMART STORE, SMART BAAZAR STORE, and SIGNATURE STORE. Currently handling the Freshzip store of Reliance - Self-Checkout Store. Currently handling the Experience Center (Signature Store) at Reliance NHQ, which has all investors and VVIP visits.
  • I have experience working in many formats of Reliance Retail, including SMART STORE, SMART BAAZAR STORE, and SIGNATURE STORE.

JioMart and Customer Relationship Manager

JioMart
Kharghar
04.2021 - 05.2022
  • Had Achieved Star of the Year Award for handling Jiomart Department
  • Have Dispatched 1300 orders in 1 day as Jiomart Manager
  • Had won best customer service award for least customer complaints as Jiomart Manager

Department Manager

Reliance Retail
08.2018 - 04.2021
  • Working as Department Manager looking after Fruits and vegetables & Dairy Section
  • Had Achieved Highest Fruits and Vegetables Sale in 1 day of 3.78 lacs Rs.
  • EBITDA had been always +ve during this tenure

Industrial Training

Ramada Plaza by Wyndham Palm Grove
06.2018 - 07.2018
  • Company Overview: I have been taken training here in Front office, F & B Production, F & B Services, and Housekeeping departments over a period of 6 months.
  • I have been taken training here in Front office, F & B Production, F & B Services, and Housekeeping departments over a period of 6 months.
  • I have been taken training here in Front office, F & B Production, F & B Services, and Housekeeping departments over a period of 6 months.

Education

Bachelor of Science -

D.Y. PATIL UNIVERSITY
Nerul, Maharashtra
01.2018

HSC -

Changu Kana Thakur Jr. College
New Panvel, Maharashtra
01.2013

SSC -

Changu Kana Thakur Vidyalaya
New Panvel, Maharashtra
01.2011

Skills

  • Inventory management
  • Customer service
  • Shrinkage control
  • Data analysis
  • Team building and leadership
  • Visual merchandising

Languages

  • English
  • Marathi
  • Hindi

Personal Information

  • Date of Birth: 11/30/94
  • Nationality: INDIAN

Certification

  • MS-CIT

Timeline

Store Manager

Reliance Retail
02.2025 - Current

Assistant Store Manager

Reliance Retail
04.2022 - 01.2025

JioMart and Customer Relationship Manager

JioMart
04.2021 - 05.2022

Department Manager

Reliance Retail
08.2018 - 04.2021

Industrial Training

Ramada Plaza by Wyndham Palm Grove
06.2018 - 07.2018

Bachelor of Science -

D.Y. PATIL UNIVERSITY

HSC -

Changu Kana Thakur Jr. College

SSC -

Changu Kana Thakur Vidyalaya
Vicky Vishnu Patil