Vidhi Thakkar

• Company Overview: UK and US Outsourcing.
• Spearheaded LinkedIn-based B2B outreach, generating quality leads, and initiating partnerships with UK accountancy firms.
• Created and managed compelling content across LinkedIn and Instagram to build brand visibility and authority.
• Managed Zoho CRM for accurate time tracking, lead nurturing, task automation, and analytics.
• Developed targeted email campaigns and messaging in collaboration with the marketing team, leading to higher response and conversion rates.
• Played an instrumental role in internal employee engagement, organizing fun events, activities, and celebrations that boosted team morale.
• Analyzed CRM data to prepare performance and productivity reports for senior leadership decision-making.
• Reporting to: Director.

Tools and Technologies

• CRM Platforms: Zoho CRM, Salesforce.
• Marketing Tools: Canva, Outlook.

• Company Overview: UK - Outsourcing
• Conducted client meetings to ensure compliance and positive outcomes.
• Managed credit control activities, including follow-ups and reconciliations.
• Played a key role in migrating from a legacy system to a new digital platform.

• Delivered top-tier support by resolving customer inquiries efficiently.
• Successfully exceeded sales targets for Telstra products.
• Recognized for fast learning and system adaptability.

• Handled daily accounting operations including taxation, cash expenses, and online transactions.
• Maintained administrative processes and managed a remote team for accounting support.