New inovations and problem solving
Vignesh M
Customer Support And Team Handling...
Chennai
Summary
Started my carrier as a professor and changed my carrier to banking sector and eagerly waiting for the role of Team handling and Training.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Deputy Manager (Premium Relationship Manager - 811)
Kotak Mahindra Bank Ltd
Chennai
03.2024 - Current
- Book management and doing physical meeting with the mapped customers.
- Resolving customer's query on time.
- Build in Relationship with customer's.
- Handling irated customer's and resolving the issues.
- Cross selling with the clients
- Achieving MTD and YTD.
Deputy Manager (Virtual Relationship Manager NRI)
Yes Bank Ltd
Chennai
03.2023 - 03.2024
- Book management and working on mapped clients and resolving their queries.
- Maintaining good Relationship with the NRI clients.
- Fulfilling the needs of overseas customer and follow the client over call and mail and helps to improve them financially by giving some innovative investment plans.
- Giving training to the new joiners about the product and process.
- Completing the targets as on time by doing cross sellings like LI and Remittance.
Assistant Manager II (Personal banking)
ICICI Bank Ltd
Chennai
12.2021 - 03.2023
- Giving 100% services to the customers.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Factory Production and purchase Manager
Swot Aquatech
Udumalpet
02.2020 - 12.2021
- Negotiated contracts with suppliers for optimal pricing, quality, and delivery terms.
- Conducted market research to identify new suppliers and obtain competitive quotations.
- Reduced order lead times by working closely with suppliers to expedite Delivery when necessary.
- Trained purchasing team to assess vendor capabilities, develop sources and evaluate vendor performance.
- Maintaining raw material stocks.
- Reporting day by day Inventory.
Assistant professor
Ambal Professional Group Of Institution
Palladam
06.2018 - 10.2019
- Handling students by providing subject knowledge.
- Managing cultural events and also educational events which provides moral knowledge to the students for their carriers.
- Giving 100% results to which the subjects we handled.
Assistant professor
Mahabarathi College Of Engineering
Chinnasalem
08.2017 - 06.2018
- Handling students by providing subject knowledge.
- Managing cultural events and also educational events which provides moral knowledge to the students for their carriers.
- Giving 100% results to which the subjects we handled.
Assistant Professor
Park College Of Technology Coimbatore
Coimbatore
07.2015 - 06.2017
- Handling students by providing subject knowledge.
- Managing cultural events and also educational events which provides moral knowledge to the students for their carriers.
- Giving 100% results to which the subjects we handled.
Education
M.E (Manufacturing Engineering) - Manufacturing Engineering
Sri Subramanya College of Engineering And Technology, Palani, Anna university, Chennai
Palani06.2015
B.E (Automobile Engg) - Automobile Engineering
Karpagam College of Engineering, Coimbatore, Anna University Chennai
Coimbatore 06.2013
HSC - Computer And Information Sciences
R.G Matriculation Higher Secondary School, Udumalpet
Udumalpet 05.2009
SSLC - Computer And Information Sciences
R.G Matriculation Higher Secondary School, Udumalpet
Udumalpet 05.2007
Skills
Team handling, Providing Training, Customer handling
Operating System: FINACLE, GENUSIS, CRM
Activities
- Participated in National Level Workshop at Nehru College of Engineering and Technology, Coimbatore (2012)
- Participated in National Level Workshop at P.S.G College of Engineering and Technology, Coimbatore (2013)
- Attended National Level Conference in Christian College of Engineering, palani (2014)
- Attended INTERNATIONAL CONFERENCE – ICCMA 15 held at Sri Subramanya College of Engineering and Technology, Palani (2015)
Areas Of Interest And Key Skills
- Customer Supports
- Customer Escalation Handling
- Team handling
- Quick Learner
- Training Activities
- Production
Personal Information
- Father's Name: Mr.P.Muniandi
- Date of Birth: 02/21/92
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Membership Activities
- Active member in PMKVY (PRADAN MANDRI KOSAL VIKAS YOJANA)
- Worked as an active NSS co-ordinator still now
- Worked as an active member in central government program about DIGITAL INDIA
- IRDA certified in the year July 2023
Disclaimer
I hereby declare that all the information furnished above is true to the best of my knowledge.
Certification
IRDA
Interests
Timeline
Deputy Manager (Premium Relationship Manager - 811)
Kotak Mahindra Bank Ltd
03.2024 - Current
IRDA
05-2023
Deputy Manager (Virtual Relationship Manager NRI)
Yes Bank Ltd
03.2023 - 03.2024
Assistant Manager II (Personal banking)
ICICI Bank Ltd
12.2021 - 03.2023
Factory Production and purchase Manager
Swot Aquatech
02.2020 - 12.2021
Assistant professor
Ambal Professional Group Of Institution
06.2018 - 10.2019
Assistant professor
Mahabarathi College Of Engineering
08.2017 - 06.2018
Assistant Professor
Park College Of Technology Coimbatore
07.2015 - 06.2017
M.E (Manufacturing Engineering) - Manufacturing Engineering
Sri Subramanya College of Engineering And Technology, Palani, Anna university, Chennai
B.E (Automobile Engg) - Automobile Engineering
Karpagam College of Engineering, Coimbatore, Anna University Chennai
HSC - Computer And Information Sciences
R.G Matriculation Higher Secondary School, Udumalpet
SSLC - Computer And Information Sciences
R.G Matriculation Higher Secondary School, Udumalpet