Vijay HP
MS Engineer
Bengaluru
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
MS Engineer
NTT INDIA GDC PRIVATE LIMITED
01.2022 - Current
- Monitoring & resolving the Switches,Routers and Firewall related issues.
- Providing support for L1, L2 troubleshooting issues.
- Working in 24/7 shift environment.
- Knowledge on OSI Layer Model, TCP/IP Protocol.
- Certified in Cisco CCNA (200-301)
- Certified in Cisco CCNP Enterprise Core (350-401)
- Cisco ID: CSCO13659698
- Hands on experience in ticketing tools like ITSM tool,MWATCH tool,BMS Remedy IT Service Management tool.
- Hands on experience in EIGRP, OSPF,VLAN,STP,RSTP and BGP Routing protocols.
- Raising ticket with ISP for Link issue and coordinating with ISP team for RCA & RFO.
- Hands on experience in configuring & troubleshooting the switches & routers.
- Hands on experience in giving network support for multiple clients in 24/7 environment for the various clients in the APAC region.
- Hands on experience in blocking the Suspicious IP in Zscaler portal and AT&T Portal.
- On call support in troubleshooting the incidents & requests with client.
- Troubleshooting Network & Security – Wireless network issues.
- Cisco ASA Firewalls administration with ASA Firewall Technologies.
- PALO ALTO Firewalls administration with Security Policies / NAT Policies configuration.
- Panorama Administration.
- Knowledge on F5 LTM Load balancers.
- IPSEC (remote, Site-Site) / SSL VPN tunnels implementation and administration.
- Remote Access VPN tunnel configuration & troubleshooting VPN issues.
- Administration of MPLS Network. Point-Point links and ISP Links with WAN edge devices.
- Experience on CISCO VIPTELA SD-WAN implementations and troubleshooting.
- ITIL Incident handling & Change Management Process.
- Creation of Change tickets & CAB Discussion experience.
MS Engineer
NTT INDIA PRIVATE LIMITED
03.2021 - 01.2022
- Monitoring and troubleshooting Switches and Routers.
- Responding and resolving issues via ticket within stipulated SLA by project.
- Working in corporate production network.
- Knowledge on OSI Layer Model, TCP/IP Protocol.
- Hands on experience in supporting the banking SBI networking project.
- On call support with client for the incidents & requests until resolution.
- New switch configuration and VLAN as per the Project requirement.
- Configuring CISCO Devices (Cisco 2960, Catalyst 4500, 3740).
- Configuration of Switching Technology like VTP, STP and RSTP
- Working in 24/7 shift environment.
- PALO ALTO Firewalls administration with Security Policies / NAT Policies configuration.
- Routing Protocols: BGP, OSPF, EIGRP, Static, Default Routes.
- Cisco ASA Firewalls administration with ASA Firewall Technologies.
Engineer IMS
KLAUS IT SOLUTIONS PVT LTD
05.2017 - 10.2020
- Monitoring and troubleshooting Switches and Routers.
- Providing L1 support for networking issues.
- Knowledge on OSI Layer Model, TCP/IP Protocol.
- Hands on experience in EIGRP, OSPF and BGP Routing protocols.
- Working in 24/7 shift environment.
- Configuration of Switching Technology like VTP, STP and RSTP
- Hands on experience in Mwatch ticketing tool.
- Hands on experience in handling P1 & P2 incidents in call with clients.
- Hands on experience in checking link down issues and raising case with ISP and following with ISP until RFO.
- Worked in AMEX , AIG company networking client projects.
- On call support in troubleshooting the incidents & requests with client.
Education
BACHELOR OF ENGINEERING - Computer Science
RR Institute of Technology
Bengaluru, India 04.2001 -
DIPLOMA -
Bapuji Polytechnic Shabanur
Davangere 04.2001 -
SSLC -
Lourdes Boys High School
Davangere 04.2001 -
Skills
Time Management
undefinedCertification
Cisco Enterprise Core (350-401)
Playing Cricket & Carrom
Weekends usually play cricket and carrom with my friends and family members.
Timeline
Cisco Enterprise Core (350-401)
01-2027
MS Engineer
NTT INDIA GDC PRIVATE LIMITED
01.2022 - Current
MS Engineer
NTT INDIA PRIVATE LIMITED
03.2021 - 01.2022
Engineer IMS
KLAUS IT SOLUTIONS PVT LTD
05.2017 - 10.2020
BACHELOR OF ENGINEERING - Computer Science
RR Institute of Technology
04.2001 -
DIPLOMA -
Bapuji Polytechnic Shabanur
04.2001 -
SSLC -
Lourdes Boys High School
04.2001 -
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