Summary
Overview
Work History
Education
Skills
Certification
Playing Cricket & Carrom
Timeline
Generic
Vijay HP

Vijay HP

MS Engineer
Bengaluru

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

MS Engineer

NTT INDIA GDC PRIVATE LIMITED
2022.01 - Current
  • Monitoring & resolving the Switches,Routers and Firewall related issues.
  • Providing support for L1, L2 troubleshooting issues.
  • Working in 24/7 shift environment.
  • Knowledge on OSI Layer Model, TCP/IP Protocol.
  • Certified in Cisco CCNA (200-301)
  • Certified in Cisco CCNP Enterprise Core (350-401)
  • Cisco ID: CSCO13659698
  • Hands on experience in ticketing tools like ITSM tool,MWATCH tool,BMS Remedy IT Service Management tool.
  • Hands on experience in EIGRP, OSPF,VLAN,STP,RSTP and BGP Routing protocols.
  • Raising ticket with ISP for Link issue and coordinating with ISP team for RCA & RFO.
  • Hands on experience in configuring & troubleshooting the switches & routers.
  • Hands on experience in giving network support for multiple clients in 24/7 environment for the various clients in the APAC region.
  • Hands on experience in blocking the Suspicious IP in Zscaler portal and AT&T Portal.
  • On call support in troubleshooting the incidents & requests with client.
  • Troubleshooting Network & Security – Wireless network issues.
  • Cisco ASA Firewalls administration with ASA Firewall Technologies.
  • PALO ALTO Firewalls administration with Security Policies / NAT Policies configuration.
  • Panorama Administration.
  • Knowledge on F5 LTM Load balancers.
  • IPSEC (remote, Site-Site) / SSL VPN tunnels implementation and administration.
  • Remote Access VPN tunnel configuration & troubleshooting VPN issues.
  • Administration of MPLS Network. Point-Point links and ISP Links with WAN edge devices.
  • Experience on CISCO VIPTELA SD-WAN implementations and troubleshooting.
  • ITIL Incident handling & Change Management Process.
  • Creation of Change tickets & CAB Discussion experience.

MS Engineer

NTT INDIA PRIVATE LIMITED
2021.03 - 2022.01
  • Monitoring and troubleshooting Switches and Routers.
  • Responding and resolving issues via ticket within stipulated SLA by project.
  • Working in corporate production network.
  • Knowledge on OSI Layer Model, TCP/IP Protocol.
  • Hands on experience in supporting the banking SBI networking project.
  • On call support with client for the incidents & requests until resolution.
  • New switch configuration and VLAN as per the Project requirement.
  • Configuring CISCO Devices (Cisco 2960, Catalyst 4500, 3740).
  • Configuration of Switching Technology like VTP, STP and RSTP
  • Working in 24/7 shift environment.
  • PALO ALTO Firewalls administration with Security Policies / NAT Policies configuration.
  • Routing Protocols: BGP, OSPF, EIGRP, Static, Default Routes.
  • Cisco ASA Firewalls administration with ASA Firewall Technologies.

Engineer IMS

KLAUS IT SOLUTIONS PVT LTD
2017.05 - 2020.10
  • Monitoring and troubleshooting Switches and Routers.
  • Providing L1 support for networking issues.
  • Knowledge on OSI Layer Model, TCP/IP Protocol.
  • Hands on experience in EIGRP, OSPF and BGP Routing protocols.
  • Working in 24/7 shift environment.
  • Configuration of Switching Technology like VTP, STP and RSTP
  • Hands on experience in Mwatch ticketing tool.
  • Hands on experience in handling P1 & P2 incidents in call with clients.
  • Hands on experience in checking link down issues and raising case with ISP and following with ISP until RFO.
  • Worked in AMEX , AIG company networking client projects.
  • On call support in troubleshooting the incidents & requests with client.


Education

BACHELOR OF ENGINEERING - Computer Science

RR Institute of Technology
Bengaluru, India
2001.04 -

DIPLOMA -

Bapuji Polytechnic Shabanur
Davangere
2001.04 -

SSLC -

Lourdes Boys High School
Davangere
2001.04 -

Skills

Time Management

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Certification

Cisco Enterprise Core (350-401)

Playing Cricket & Carrom

Weekends usually play cricket and carrom with my friends and family members.

Timeline

Cisco Enterprise Core (350-401)

2027-01

MS Engineer

NTT INDIA GDC PRIVATE LIMITED
2022.01 - Current

MS Engineer

NTT INDIA PRIVATE LIMITED
2021.03 - 2022.01

Engineer IMS

KLAUS IT SOLUTIONS PVT LTD
2017.05 - 2020.10

BACHELOR OF ENGINEERING - Computer Science

RR Institute of Technology
2001.04 -

DIPLOMA -

Bapuji Polytechnic Shabanur
2001.04 -

SSLC -

Lourdes Boys High School
2001.04 -

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Vijay HPMS Engineer