VIJAY SHAH

MACHINERY INDUSTRY from 2010-2014

• Led organization by establishing business direction and actualizing operational plans to meet goals.
• Built strategic business partnerships by cultivating relationships with employees and experts.
• Negotiated and approved contracts between company and distributors, suppliers and other external entities.
• Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
• Established and oversaw strategic business actions and streamlined operations.

• Engaged customers in friendly, professional dialogue to determine needs.
• Helped customers find specific products, answered questions and offered product advice.
• Collected payments and provided accurate change.
• Answered incoming telephone calls to provide store, products and services information.
• Worked with fellow sales team members to achieve group targets.
• Developed trusting relationships with customers by making personal connections.
• Answered product questions with up-to-date knowledge of sales and promotions.
• Assessed customer needs to provide assistance and information on product features.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Built and maintained relationships with peers and upper management to drive team success.
• Used technology resources to assist customers in locating and selecting items.
• Received and displayed product shipments on store retail shelves upon delivery.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.