Vijay V
Summary
Dynamic Branch Sales Manager with a proven track record at Manappuram Asset Finance, excelling in sales strategy and team leadership. Spearheaded initiatives that significantly boosted profitability and enhanced customer satisfaction. Adept in financial analysis and market research, driving business growth through innovative marketing plans and effective employee training.
Overview
10
10
years of professional experience
Work History
Branch Sales Manager
MANAPPURAM ASSET FINANCE LTD
CHENNAI
04.2022 - Current
- Created weekly reports detailing branch activities such as sales volume, budgeting, and inventory levels.
- Provided leadership in developing effective marketing plans for new products or services.
- Developed and implemented sales strategies to increase branch profitability.
- Developed and implemented strategies to increase sales and improve customer satisfaction.
- Reviewed financial statements regularly to track progress towards achieving revenue targets.
- Managed daily operations of the branch including staffing, scheduling, training, purchasing, and payroll management.
- Resolved customer complaints regarding sales and service.
- Managed branch sales, customer service, finances and record keeping.
Mortgage Loan Officer
MANAPPURAM ASSET FINANCE
04.2021 - 03.2022
- Resolved borrower complaints in a timely manner while providing excellent customer service.
- Participated in team meetings, trainings conducted by management staff regarding updates on products, services offered by the company.
- Processed new loan applications in accordance with established guidelines.
- Collected and verified financial information from applicants.
- Developed and implemented strategies to meet monthly loan targets.
Gold Loan Officer
MANAPPURAM ASSET FINANCE
07.2020 - 03.2021
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Document Collector
IMARQUE SOLUTION PRIVATE LIMITED
CHENNAI
08.2015 - 02.2020
- Audited documents for compliance with regulations.
- Communicated with other departments to resolve issues related to documents.
- Communicated with other departments to resolve issues related to documents.
- Updated customer account information as needed.
- Prepared reports summarizing collections activities.
- Prepared documentation required for collection and repossession activities.
Education
Bachelor of Arts - Commerce
D.B JAIN COLLEGE ARTS AND SCIENCE
01-2015
Skills
- Sales strategy
- Financial analysis
- Market research
- Customer service
- Inventory management
- Team leadership
- Employee training
- Business growth management
Tool
- MS Office
- LMS
- Paperless
Timeline
Branch Sales Manager
MANAPPURAM ASSET FINANCE LTD
04.2022 - Current
Mortgage Loan Officer
MANAPPURAM ASSET FINANCE
04.2021 - 03.2022
Gold Loan Officer
MANAPPURAM ASSET FINANCE
07.2020 - 03.2021
Document Collector
IMARQUE SOLUTION PRIVATE LIMITED
08.2015 - 02.2020
Bachelor of Arts - Commerce
D.B JAIN COLLEGE ARTS AND SCIENCE
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