Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

VIJAYDASS H

Coimbatore

Summary

Results-driven Business Analyst with over 10+ years of experience leading requirements management across the Telecom, ERP, and Finance/Audit/GRC sectors. Expertise in SDLC and business process optimization has facilitated the successful delivery of more than 20 projects, achieving a 95% client satisfaction rate. Proven communicator adept at facilitating workshops, coordinating User Acceptance Testing (UAT), and training stakeholders, with a strong ability to translate complex requirements into clear technical specifications for development teams.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Business Analyst/Team Lead

Orion Innovation
Kochi
02.2022 - Current

Product: Auditing Innovation(Finance) Platform, GRC

  • Led 20+ requirement analysis for Audit/GRC workflow implementation in Azure platform , enabling IT operations and automated workflows results in reducing the compliance around 40%
  • Detailed business requirement documents, including SRS and FRD resulting in 30% faster implementation timelines through agile sprints.
  • Develop user stories after sprint planning discussions with product owner and to ensure that all scope are included in product backlog and met the timeline
  • Pre-sales support, UAT coordination, stakeholder presentations have high impact on project/Organization's financial growth
  • Coordinated UAT with client teams and developers, achieving 100% sign-off on specs; trained 20+ end-users
  • Developing prototype, wireframe and flow chart for the requirement and business need
  • Reviewing test case and conducting Defect review meeting impact the defect rates reduce by 20%
  • Overseeing BA team of 5 members with their daily tasks, and assisting over the critical/risk project with solution driven approach

Expertise in MS Visio, Azure DeOps, Draw.io, Power BI Basic

Business Analyst

Fluentgrid Limited
Kochi
08.2019 - 09.2022
  • Gathering business requirements from client and stakeholders through brainstorming to understand the legacy system functionality and gaps
  • Experience in creating SRS, FRD document for the business requirement.
  • Create user stories and use cases following discussion with product owner in sprint planning.
  • Facilitated communication between product owner and development team and ensure that scope are precise and achievable
  • Providing functional Demo to the stakeholder and ensure acceptance criteria and business expectation are inline with the deliverable.
  • Developing prototype, wireframe and flow chart for the requirement.
  • Performing Functional and UAT test during the deployment phase for seamless and quality deliverable
  • Supporting for project plan creation, Sprint retrospective and UAT sign off.
  • Expertise in Agile, Waterfall Model
  • Product: Kochi Smart City Project (Web Application, Mobile app and Products)

Business Analyst/PMO

Tata Communications and Transformation Services
Chennai
12.2014 - 01.2019
  • Product- Telecom UK{CRM, Service access)
  • Managed end-to-end telecom product implementations (CRM) from kickoff to post-go-live, aligning services to business needs and improving SLAs by 35% through automated workflows.
  • Gathered stakeholder requirements via detailed BRDs, transforming them into actionable documentation with 25% organizational financial growth
  • Facilitated JAD sessions with onshore/offshore teams to prioritize telecom service scope, enabling rapid resolutions and reducing project delays by 30%.
  • Planned resources and costings for telecom projects, ensuring on-budget delivery while fulfilling customer requirements and enhancing operational efficiency.
  • Conducted GAP analysis during UAT cycles, identifying deviations that cut defect rates by 40% and accelerated telecom product launches.
  • Served as SPOC for delayed telecom services, documenting issues in MIS reports to streamline resolutions and boost client satisfaction.
  • Developed wireframes and prototypes for telecom functional requirements in Visio, supporting agile sprints in Jira for faster iterations.
  • Led test case execution and defect tracking in ALM, achieving thorough closure processes that reduced post-production issues by 50% in rollouts.
  • Hands on experience in Jira, Visio

Education

BE - Electrical and Electronics

Easa College of engineering and Technology
Coimbatore
01.2013

HSC - Computer Science

Presentation Convent Matric Hr Sec School
Coimbatore
01.2009

SSLC - General

Presentation Convent Matric Hr Sec School
Coimbatore
01.2007

Skills

  • Post-sales support
  • Requirements gathering
  • Stakeholder engagement
  • Documentation (BRD, FRD)
  • Agile and Waterfall methodologies
  • Use case and User story development
  • UML diagrams and prototypes
  • SQL fundamentals
  • API testing and UAT
  • Test case analysis
  • Project management
  • Scrum and sprint planning
  • Microsoft Office proficiency

Certification

• Advance Data science and Gen AI*
• Power BI Report/Analytics training InProgress at Orion Innovation
• Basic of AI infused ChatGPT program at Orion Innovation

Accomplishments

  • Business Analyst cum team lead, cultivating the team success by evolving together with continuous learning and Innovative solution driven approach
  • Awarded Star Player for the MIS report activities for the global UK project risk assessment
  • Awarded with Delivery Excellence for the Advisory Portfolio in Auditing

Languages

C1 Advanced, C1 Advanced, C1 Advanced

Timeline

Senior Business Analyst/Team Lead

Orion Innovation
02.2022 - Current

Business Analyst

Fluentgrid Limited
08.2019 - 09.2022

Business Analyst/PMO

Tata Communications and Transformation Services
12.2014 - 01.2019

BE - Electrical and Electronics

Easa College of engineering and Technology

HSC - Computer Science

Presentation Convent Matric Hr Sec School

SSLC - General

Presentation Convent Matric Hr Sec School
VIJAYDASS H