Hi, I’m
Vijay Babanrao Tirke
Rane Nagar, Nashik
Wanderer, there is no path, the path is made by walking.
Antonio Machado
Summary
As an assistant department manager with 10 Years of experience, my goal is to apply my expertise in enhancing organizational efficiency and customer satisfaction. I am seeking a challenging role that allows me to utilize my leadership skills, problem-solving abilities, and Good communication skills to effectively manage teams and drive success in a dynamic and fast-paced environment.
Overview
10
years of professional experience
1
Certification
Work History
Reliance Retail Ltd (Urban ladder)Nashik
Assistant Department Manager
10.2022 - Current
Job overview
- Roles and Responsibilities:
- Urban ladder is Furniture & Home Decor company
- Engaged and motivated team of Six + sales representatives to achieve individual and store goals.
- Developed and implemented strategic merchandising plans to boost revenues and reduce expenditures while maintaining payroll within budget.
- Established culture of friendly competition, maintaining top morale and motivating individuals to surpass goals.
- Monitored and implemented corporate programs, leading store to rank among top performers in sales territory-wide.
- Analyzed business trends to determine shortfalls and develop performance improvement plans.
- Increased Queerly sales by 124% by implementing rewards program for top-performing sales associates.
- Monitored team sales targets and addressed deficiencies.
- Built talented and successful team that increased department sales.
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Demonstrated knowledge of audit and compliance standards.
- Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Reviewed store policies and made changes to streamline operations and increase productivity.
- Improved profitability by executing daily, weekly and monthly floor plan changes.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Increased store sales by cross-selling complementary items.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
HELLA INFRA MARKET PVT LTDNashik
Store Sales Executive
10.2021 - 10.2022
Job overview
- Roles and Responsibilities:
- Handling infra market store sales in (electronic and electrical) Welcomes customers by greeting them offering them assistance
- Advises customers by providing information on products as well as focus On Daily Sales Target, also weekly store Audit as per planogram for my Department
- Checking on daily basis that products are aligned as per planogram
- Also show the product to customer as their Requirement such as Tiles, CP fitting, Lighting and Construction materials
- Handling & resolving customers’ issues pertaining to the department
- Maintaining proper hygiene, look & feel of the department
- Ensuring product presentation to the customers as per
- USP & IV guidelines
- Handling of Paytm POS and Sales order, Product delivery is also maintained.
- Used cold calling and networking to sell products and services.
- Sourced new sales opportunities through inbound lead follow-up.
- Contacted current and potential clients to promote products and services.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Identified product or service improvements by remaining current on industry trends, market activities and competitors.
- Increased profitability and revenue by generating value in sales.
SAMSUNG INDIA ELECTRONICS PRIVATE LIMITEDNashik
Store Excellent Consultant
05.2016 - 10.2021
Job overview
- Roles and Responsibilities:
- Handling Samsung Experience Store (MOBILE) as well as focus On Daily Sale Target
- Fill Daily Sale in Samsung Logbook and also weekly store Audit as per planogram
- Maintaining all mobile should be live and retail mode should be Run in all demo
- Handling Smart Tool software upgradation and Shopper 9 software for Billing
- Developed and implemented new procedures to facilitate business growth.
- Provided consultation and training support to clients regarding Apps & softwear operation.
- Leveraged proven workflow and technology systems to produce effective strategies for clients.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
- Ensuring product presentation to the customers as per USP & feature's
Reliance Digital LtdNashik
Associate Operations
06.2013 - 04.2016
Job overview
- Roles and Responsibilities:
- Remembering daily, weekly, quarterly & yearly targets & ensuring the progress towards YTD
- ABP on daily basis
- Maintaining daily stock count and be aware about latest mobile and latest mobile brands and mobile features and know about all new product and also heading materials in SAP Handling & resolving customers’ issues pertaining to the department
- Maintaining proper hygiene & look & feel of the department
- Maintaining all mobile should be Live
- Ensuring product presentation to the customers as per USP & feature's
- Identified needs of customers promptly and efficiently.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Implemented strategies to take advantage of new opportunities.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Monitored operations and reviewed records and metrics to understand company performance.
- Worked closely with human resources to support employee management and organizational planning.
- Maintained positive working relationship with fellow staff and management.
Education
Yashwantrao Chavan Maharashtra Open UniversityNASHIK
Bachelor of Arts from Consumer Services Sales And Marketing
07.2019
Skills
- Computer proficiency
- Windows XP, Vista, Windows 7, Windows 8 (Microsoft office (Word, Excel, PowerPoint)
- SAP Basis Consultant
- Shopper 9 and CRM Paytm POS
- Time Management
- Relationship Building
- Service-Oriented
- POS Software
- Loss Prevention
Certification
1) H.S.C Passed from Maharashtra Board.
2) S.S.C. Passed from Maharashtra Board.
Languages
Marathi, English, Hindi
First Language
Affiliations
- Member of IT Division
- Managing South Region & West Region for Activate Employee Happay card & Citrix Workshop
Additional Information
PERSONAL DETAILS
Date of birth : - 12th Nov 1992
Gender : - Male
Marital Status : - Married.
Nationality : - Indian.
Hobbies: - Cooking ,Cricket
Other Interest : -
Meeting New People, learning and sharing new ideas and experience. And computer software and learn new things from senior people
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Department Manager
Reliance Retail Ltd (Urban ladder)
10.2022 - Current
Store Sales Executive
HELLA INFRA MARKET PVT LTD
10.2021 - 10.2022
Store Excellent Consultant
SAMSUNG INDIA ELECTRONICS PRIVATE LIMITED
05.2016 - 10.2021
Associate Operations
Reliance Digital Ltd
06.2013 - 04.2016
Yashwantrao Chavan Maharashtra Open University
Bachelor of Arts from Consumer Services Sales And Marketing
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