Vijay Kalyan Neelakantam
Vijayawada,AP
Summary
Results-driven professional with over [7 years] of experience in debt collection and team leadership at Bajaj Finance, progressing from Executive Collection Officer to Deputy Area Manager. Recognized with 2 Heroes Awards and 3 Kudos Awards for exceeding targets (75% in Bucket 1, 65% in Bucket 2) and driving process improvements. Skilled in resource management, performance tracking, and branch oversight, eager to leverage expertise in a dynamic role at AU Small Finance Bank.
Overview
6
6
years of professional experience
Work History
Deputy Area Manager Rural DMS (1 - 5 Buckets)
Bajaj Finserv
06.2023 - Current
- Oversee collections operations across multiple buckets, ensuring consistent target achievement (75% in Bucket 1, 65% in Bucket 2).
- Ensure timely completion of depositions by coordinating effectively with the team.
- Track individual team member performance to maintain high productivity and accountability.
- Allocate additional manpower to areas with shortages, optimizing resource distribution.
- Conduct branch visits to assess and address low-performance regions, enhancing overall outcomes.
- Awarded the Heroes Award for outstanding leadership and results in the deputy area manager grade.
- Received the Kudos Award for exemplary contribution to team success and process improvement.
Manager
Baja Finserv
05.2022 - 06.2023
- Managed end-to-end collection strategies, focusing on high-recovery buckets (1-2).
- Supervised team performance, ensuring monthly targets were met on time.
- Promoted from Assistant Manager due to consistent excellence and leadership capabilities.
Assistant Manager
Bajaj Finserv
01.2021 - 05.2022
- Supported collection operations, achieving 75% recovery in Bucket 1 and 65% in Bucket 2 monthly.
- Assisted in team coordination and process enhancements, earning a Heroes Award for exceptional performance.
- Received a Kudos Award for dedication and positive impact on team morale and results.
- Upgraded to a managerial role based on strong performance metrics.
Executive Collection (On Roll)
Bajaj Finserv
05.2019 - 01.2021
- Executed collections for Buckets 1-5, consistently meeting targets of 75% (Bucket 1) and 65% (Bucket 2) with minimal focus on 3-5 buckets..
- Transitioned from a contractual role to a permanent position due to outstanding performance.
- Earned a Kudos Award for reliability and contribution to collection goals.
Collection Officer (Bucket 1-5) – Team Lease
Bajaj Finserv
11.2018 - 05.2019
- Worked on collections across Buckets 1-5, focusing on early recovery with a target-driven approach.
- Achieved monthly goals, laying the foundation for promotion to an on-roll position.
- Enhanced debt recovery by implementing efficient collection strategies and techniques.
Education
B.Sc - COMPUTERS
Nalanda Degree College
Vijayawada, India04-2018
Intermediate - MPC
Sri Chaitanya Jr College
Vijayawada03-2014
SSC -
Sri Chaitanya Techno School
Vijayawada04-2012
Skills
- Debt Collection & Recovery: Proven success in achieving 75% (Bucket 1) and 65% (Bucket 2) recovery targets
- Team Leadership: Led teams from Executive to Manager level with consistent performance tracking
- Target Achievement: Consistently met monthly collection goals on time
- Resource Management: Allocated manpower effectively to address shortages and boost productivity
- Performance Monitoring: Tracked individual and team performance to ensure accountability and results
- Analytical Thinking: Prioritized high-recovery buckets and addressed low-performance areas strategically
- Customer Relationship Management (CRM)Managed client interactions professionally during collections
- Time Management: Ensured timely completion of targets with team coordination
- Problem-Solving: Resolved low-performance issues through branch visits and process adjustments
- Communication Skills: Coordinated with teams, seniors, and branches effectively
- Risk Assessment: Evaluated delinquent accounts to maximize recovery efforts
- Compliance Knowledge: Adhered to legal and ethical standards in collections
- Positive Disposition: Maintained a proactive and results-driven attitude across roles
Languages
Telugu
English
Timeline
Deputy Area Manager Rural DMS (1 - 5 Buckets)
Bajaj Finserv
06.2023 - Current
Manager
Baja Finserv
05.2022 - 06.2023
Assistant Manager
Bajaj Finserv
01.2021 - 05.2022
Executive Collection (On Roll)
Bajaj Finserv
05.2019 - 01.2021
Collection Officer (Bucket 1-5) – Team Lease
Bajaj Finserv
11.2018 - 05.2019
B.Sc - COMPUTERS
Nalanda Degree College
Intermediate - MPC
Sri Chaitanya Jr College
SSC -
Sri Chaitanya Techno School
Similar Profiles
KARTIK D BHATTKARTIK D BHATT
Cluster Head at Bajaj Finance Limited (Bajaj Finserv)Cluster Head at Bajaj Finance Limited (Bajaj Finserv)
Vijay BansalVijay Bansal
Area Credit Manager at BAJAJ FINSERV LENDING (Bajaj Finance Pvt. Ltd)Area Credit Manager at BAJAJ FINSERV LENDING (Bajaj Finance Pvt. Ltd)
RAJESH RRAJESH R
Senior Area Manager - Collections at Bajaj Finserv, Bajaj Finance LtdSenior Area Manager - Collections at Bajaj Finserv, Bajaj Finance Ltd