Statistical Tool: - Excel
RAJESH R
Debt Management Services
D.No.2/190-21B, Manibathra Layout, O.Karapalli, Hosur
Summary
To pursue a successful career with challenging roles and responsibilities to harness my potential with utmost resourcefulness and dedication, with all time persistence of improvement that would prove to beneficial for me as well as my employer.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Senior Area Manager - Collections
Bajaj Finserv, Bajaj Finance Ltd
Kanchipuram
2019.03 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Identified issues, analyzed information and provided solutions to problems.
- Developed strong communication and organizational skills through working on group projects.
- Proven ability to learn quickly and adapt to new situations.
- Cultivated interpersonal skills by building positive relationships with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Assistant Manager - Collections
Bajaj Finserv - Bajaj Finance Ltd
Krishnagiri
2016.05 - 2019.03
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Defined clear targets and objectives and communicated to other team members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Agency Manager - Collections
Anjaneya Associates - Bajaj Finance Ltd 2W
Hosur
2013.06 - 2016.04
- Supervised staff of collectors, monitoring phone calls and letters.
- Researched and resolved accounts payable discrepancies.
- Reviewed expense reports for accuracy and proper expense disclosure.
- Posted receipts to appropriate general ledger accounts.
- Created daily and weekly cash reports for accounting management.
- Visited premises of customers to directly collect payments.
- Reviewed, researched and corrected discrepancies and customer concerns.
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
- Contacted customers to discuss late payments and options for remitting amounts due.
Education
B.Ed - Computer Education
IASE - Institute of Advanced Study in Education
Chennai - Saidapet 2011.01 - 2012.04
B. Sc - Computer Science
Saraswathy College of Arts And Science
Tindivanam 2008.06 - 2011.04
HSC - Maths & Science
State Board - Govt. Boys Hr. Sec.School
Bommidi 2005.06 - 2007.04
SSLC -
State Board - Govt. Boys Hr. Sec.School
Bommidi 2003.06 - 2005.04
Skills
Able to achieve results while strengthening capabilities of the team
Software
Tools & Utilities: - MS-Office Suite (Outlook)
Interests
Travelling
Music
Rewards
Awarded Supernova
Awarded Kudos
Awarded Star Performer - 5 Times
Timeline
Senior Area Manager - Collections
Bajaj Finserv, Bajaj Finance Ltd
2019.03 - Current
Assistant Manager - Collections
Bajaj Finserv - Bajaj Finance Ltd
2016.05 - 2019.03
Agency Manager - Collections
Anjaneya Associates - Bajaj Finance Ltd 2W
2013.06 - 2016.04
B.Ed - Computer Education
IASE - Institute of Advanced Study in Education
2011.01 - 2012.04
B. Sc - Computer Science
Saraswathy College of Arts And Science
2008.06 - 2011.04
HSC - Maths & Science
State Board - Govt. Boys Hr. Sec.School
2005.06 - 2007.04
SSLC -
State Board - Govt. Boys Hr. Sec.School
2003.06 - 2005.04
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