Summary
Overview
Work History
Education
Skills
Personal Information
Role Responsibilities
Additional Knowledge
Technical Skills Certificates
Extracurricular Activities
Self Declaration
Timeline
Generic

Pallavi Patel

Relationship Manager
Pune

Summary

Confident Relationship Manager successful at increasing monthly revenue using insightful marketing strategies and aggressive product development. Skilled at understanding customer and employee requests and meeting needs. Further success by strengthening staff training, streamlining internal systems and facilitating sales techniques.

Overview

16
16
years of professional experience
1
1
Language

Work History

Relationship Manager

Quickinsure Insursance Broker Pvt .Ltd
01.2021 - Current
  • Spearheaded initiatives aimed at improving internal processes, leading to greater efficiency in relationship management tasks.
  • Collaborated with cross-functional teams for seamless management of high-profile accounts, resulting in improved customer satisfaction.
  • Established strong relationships with key stakeholders for effective collaboration and streamlined decision-making processes.
  • Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.

Operation Manager

Quickinsure Insursance Broker Pvt .Ltd
01.2016 - 01.2017
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Implemented quality control systems that boosted overall product consistency and reliability.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Customer Head Support Division

REDBYX Consulting Pvt. Ltd
01.2010 - 01.2016
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked effectively in fast-paced environments.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Developed and maintained courteous and effective working relationships.

Admin

Ace Money General Insurance Division
01.2008 - 01.2010
  • Implemented data-driven decision-making processes, leading to more informed business choices.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.

Education

Bachelor of Laws -

Modern College Pune

B.Com. - undefined

Maharashtra University

H.S.C - undefined

SNDT College Pune

S.S.C - undefined

St. Francis High School Pune

Skills

Qualifying Customers

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Personal Information

  • Father's Name: Anil.B.Patel
  • Date of Birth: 01/19/88

Role Responsibilities

  • Business Development
  • Joined Quickinsure insurance broker as a Business Development Manager for handling POSP's in the Maharashtra market
  • Support them in taking quote, doing business, and helping them in case of claims and endorsement
  • Coordinate with the internal teams for getting offline business booking and on boarding of POSP's.
  • Maintained client correspondence, preferences, and sales on CRM systems for sales and marketing purposes.
  • Used creativity, strategic thinking, and knowledge of current market trends to target and build relationships with potential customers.
  • Identified opportunities for growth, expansion, and sales by conducting market research.
  • Maximized sales opportunities by determining and standardizing best practices.
  • Recruitment & Selection
  • Participates in the development and implementation of the Department of Underwriting plans, inline with the corporate objectives.
  • Manages the implementation of the Insurance Operations (Commercial Risks) Division (IOC) objectives, providing leadership and facilitating work processes in order to achieve high performance standards.
  • Directs and manages the implementation of policy administration and ensures proper documentation of NBIs/policyoffers/policies issued/policies amended/renewed/closed and all other transactions.
  • Interprets and implements change in IOC by providing guidance and support ,necessary for continuous improvement, to subordinates in the Division.

Additional Knowledge

  • Manage operations and productivity at an insurance company.
  • Create and modify procedures and documents related to policies.
  • Assisting in claims management.
  • Identify and analyze risks associated with policies.
  • Achieve target budgets.
  • Minimize risk of financial loss.
  • Obtain and oversee company insurance or related funds that management uses to cover costs such as disability benefits or lawsuits.
  • Direct information for claimants.
  • Preside over claims investigations.
  • Review insurance policies.
  • Manage insurance data for reports.
  • Analyze statistical data, such as mortality, accident, sickness, disability, and retirement rates and construct probability tables to forecast risk and liability for payment of future benefits
  • Determine premium rates.
  • Ascertain cash reserves necessary to ensure payment of future benefits.

Technical Skills Certificates

  • General Management & Communication Skills.
  • Good working experience of Excel.
  • Working knowledge of Word, and PowerPoint.
  • Can easily adapt to any software or any computerized environment.

Extracurricular Activities

Awarded by Bajaj Alliance. Best Performance Certificate By ACE Money General Insurance.

Self Declaration

I hereby declare that the above information is appropriate up to the best of my knowledge.

Timeline

Relationship Manager

Quickinsure Insursance Broker Pvt .Ltd
01.2021 - Current

Operation Manager

Quickinsure Insursance Broker Pvt .Ltd
01.2016 - 01.2017

Customer Head Support Division

REDBYX Consulting Pvt. Ltd
01.2010 - 01.2016

Admin

Ace Money General Insurance Division
01.2008 - 01.2010

Bachelor of Laws -

Modern College Pune

B.Com. - undefined

Maharashtra University

H.S.C - undefined

SNDT College Pune

S.S.C - undefined

St. Francis High School Pune
Pallavi PatelRelationship Manager