Vikas Chauhan
New Delhi
Summary
Results-driven sales and business development professional with experience across the education and telecom sectors. Proven expertise in lead generation, student counseling, and end-to-end sales cycle management. Skilled in CRM handling, client relationship building, and consistently achieving sales targets. Strong ability to understand customer needs, drive conversions, and contribute to revenue growth.
Overview
3
3
years of professional experience
4047
4047
years of post-secondary education
Work History
EXECUTIVE
Aakash Educational Service PVT.LTD
03.2026 - Current
- Handled 20–30+ daily inbound and walk-in student inquiries, guiding them on course selection and admission process.
- Participated in field sales and local outreach activities, generating 15–20+ leads weekly.
- Ensured smooth admission and onboarding experience for students and parents.
- Maintained structured lead tracking and follow-up pipeline to improve conversion efficiency.
SENIOR BUSINESS DEVELOPMENT ASSOCIATE
StudyIQ
Gurugram
05.2025 - 09.2025
- Generated high-quality inbound and outbound leads through strategic BTL activities, field sales campaigns, and on-ground activations, driving consistent pipeline growth.
- Executed door-to-door sales and society activations, converting prospects into customers with a strong focus on relationship building and trust.
- Achieved ₹25+ lakh revenue generation within a defined 3 months by effectively converting leads and upselling relevant products/services.
- Delivered 30% conversion rate from field-generated leads through targeted engagement and need-based selling.
- Successfully handled 350+ customer interactions daily across inbound queries and outbound outreach, ensuring high closure rates.
- Led multiple BTL campaigns ( kiosk setups, corporate drives) resulting in high rate qualified leads per campaign.
- Consistently exceeded monthly sales targets by 110%, ranking among top performers in the team.
- Identified untapped markets and generated customer acquisitions through proactive field prospecting.
- Reduced lead drop-offs by 5% by improving follow-up strategies and customer engagement processes.
- Collaborated with internal teams to ensure seamless onboarding, resulting in improved customer satisfaction and retention rates.
COUNSELLOR
Frankfinn
Gurugram
04.2024 - 04.2025
- Managed high-volume inbound and outbound calls, converting student inquiries into admissions with a strong focus on career counselling.- Achieved an impressive conversion rate of 35%, consistently surpassing assigned targets.- Generated 25+successful enrollments per month, contributing to overall revenue growth of ₹12lakh per quarter.- Effectively handled 250+leads daily through calls, follow-ups, and database management, ensuring maximum lead utilization.- Demonstrated strong persuasion and communication skills to convert warm and cold leads into confirmed admissions.- Maintained a high success ratio in lead-to-admission conversion, ranking among top performers in the team.- Conducted detailed counselling sessions, understanding student needs and recommending suitable courses, leading to higher closure rates.- Collaborated with marketing and field teams to convert BTL-generated leads into admissions, improving overall campaign ROI.- Recognized for achieving quarterly sales targets and contributing significantly to centers.
SENIOR EXECUTIVE
Konexions Back Office
04.2023 - 04.2024
- Managed end-to-end B2B customer lifecycle for Airtel Business, including lead generation, acquisition, onboarding, and relationship management.* Handled a portfolio of 10+enterprise/SME accounts, ensuring high customer satisfaction and long-term retention.* Achieved 100%+ target attainment consistently, exceeding monthly and quarterly sales KPIs.* Delivered strong performance on key KPIs including customer acquisition, revenue generation, ARPU growth, and churn reduction.* Maintained high retention rate by building strong client relationships and ensuring timely issue resolution.* Coordinated with internal teams (network, operations, service delivery) to ensure seamless onboarding and service experience.* Recognized for delivering consistent performance across acquisition and service KPIs, contributing to overall business growth.
Education
MBA - Sales And Marketing
Amity University
NoidaBachelor of Arts -
PGDAV University of Delhi
Skills
- Client Relationship Management
- Key Account Management
- CRM Software
- Lead Generation
- Cold Calling
- Sales & Negotiation
- MS Excel
- Project Management
Disclaimer
I hereby certify that all particulars stated above to the best of my knowledge and belief are true and fair.
Hobbies and Interests
- Playing cricket
- Exploring new places
Languages
- English
- Hindi
- English
Languages
English
Intermediate
B1
Timeline
EXECUTIVE
Aakash Educational Service PVT.LTD
03.2026 - Current
SENIOR BUSINESS DEVELOPMENT ASSOCIATE
StudyIQ
05.2025 - 09.2025
COUNSELLOR
Frankfinn
04.2024 - 04.2025
SENIOR EXECUTIVE
Konexions Back Office
04.2023 - 04.2024
MBA - Sales And Marketing
Amity University
Bachelor of Arts -
PGDAV University of Delhi