GREEN RETAIL
VIKAS KUMAR
RETAIL PROFESSIONAL
NEW DELHI
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 15+ year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
2
2
Languages
1
1
Certificate
Work History
AREA SALES MANAGER
AERO CLUB (WOODLAND)
HARYANA & CHANDIGARH
11.2011 - 10.2021
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Managed 10 stores across North Haryana Region, representing 17cr. in annual revenue.
- Undertake sound financial management to ensure stores are profitable and stay within budget.
- Evaluate performance using key metrics and address issues to improve it.
- Assist upper management in decisions for expansion or acquisition.
- Managed multiple project which required working cross functionally with IT, HR, Accounts , Facilities & DC to exceed deadlines .
STORE OPERATION MANAGER
VISHAL MEGA MART- DEPARTMENTAL, SUPERMARKET STORE
AHEMDEBAD
10.2010 - 11.2011
- Managed store frontend- related services, including repairs and enhancement, to improve overall customer services
- Scheduled , Trained , Mentored 70+ employees, using feedback to onboard effectiveness by 15%.
- Monitored inventory level to re-stock customers favorites and trending items, increasing sale revenue by 20%.
- Resolved customer complaint with overall 87% success rate.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
AREA SALES MANAGER
6TEN RETAIL LTD. CONVENIENCE GROCERY SUPERMARKET STORE
NEW DELHI
07.2007 - 08.2010
- New project opening team and open 15 new outlets in north west delhi region successfully .
- Visual Merchandising and Display planograms.
- Team recruitments and training
- Order indenting and planing.
- Vendor Collaboration and Management.
- Payment & Cash Management .
TEAM MEMBER
FUTURE GROUP - BIG BAZAAR (HYPER MARKET STORE)
NEW DELHI
06.2005 - 01.2007
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
Education
BBA - RETAIL AND MARKETING
NATIONAL INSTITUTE OF BUSINESS MANAGMENT
NEW DELHI 05.2006 - 10.2009
Skills
INVENTORY MANAGEMENT
TEAM MANAGEMENT
REVENUE GENERATION
NEGOTIATION & COMMUNICATION
TERRITORY MANAGEMENT
PROBLEM SOLVING
DATABASE MANAGEMENT
INTERPERSONAL SKILL
Interests
TECHNOLOGY
PSYCHOLOGY
READING ON CURRENT GLOBLE ISSUES
Timeline
AREA SALES MANAGER
AERO CLUB (WOODLAND)
11.2011 - 10.2021
STORE OPERATION MANAGER
VISHAL MEGA MART- DEPARTMENTAL, SUPERMARKET STORE
10.2010 - 11.2011
AREA SALES MANAGER
6TEN RETAIL LTD. CONVENIENCE GROCERY SUPERMARKET STORE
07.2007 - 08.2010
BBA - RETAIL AND MARKETING
NATIONAL INSTITUTE OF BUSINESS MANAGMENT
05.2006 - 10.2009
TEAM MEMBER
FUTURE GROUP - BIG BAZAAR (HYPER MARKET STORE)
06.2005 - 01.2007
Accomplishments
- Implemented serval improvement strategies which brought two underperforming stores in line with company target within 6 month.
- Consistent performer with achieving 24% sale for congestive two year in row 2017 & 2018.
- Achieved 15% by introducing POS & TOC software , implementation at store level.
Certification
Bachelor in Buisness Management - Retail & Marketing