VIKAS NAIK

• Led a team of 10 members in achieving a 20% increase in productivity through the implementation of agile methodologies and efficient resource allocation.
• Mentored and coached team members to improve their performance, resulting in a 15% enhancement in overall team productivity.
• Successfully managed client relationships and delivered projects, ensuring customer satisfaction and repeat business.
• Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
• Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
• Trained new staff in relevant processes and procedures.
• Resolved escalated customer complaints or queries promptly and efficiently.
• Supported the manager in developing plans for future projects, initiatives and objectives.
• Identified opportunities for process improvements, implementing changes when required.
• Analyzed data from various sources to identify trends or patterns in customer behavior.
• Delegated tasks appropriately according to individual skill sets.

• A conscientious, polite, and hardworking site payments Sr.
• Associate
• Able to converse in a polite manner and carry out the routine clinical study, payee setups and visits and ad-hoc (invoice) payment tasks required by sites
• Contributes extensively to teamwork and always displays a willing and helpful manner, able to follow clear instructions of supervisor, and work as part of the team carrying out duties required during a shift.
• Leading the sponsor meeting and leading the team.
• Possessing the required interpersonal and communication skills needed to work independently.
• Now looking for a suitable position with an ambitious and reputable employer.
• Accomplished support professional delivering reliable information and communications technology assistance.
• Maintained robust, high-performing systems through ongoing monitoring and implementation of improvements.
• Resolved issues quickly and accurately through focused troubleshooting.
• Productive employee with a proven track record of successful project management and producing quality outcomes through leadership and team motivation.
• Processed payments using various methods such as ACH, wire transfers, checks.
• Monitored daily payment activity in order to identify any discrepancies or errors.
• Reviewed, analyzed and prepared payments for accuracy and completeness prior to processing.
• Researched customer accounts to ensure that all payments were properly applied and reconciled.
• Identified areas of improvement within the organization's payment processes.
• Developed reports on payment trends and performance metrics for management review.
• Collaborated with other team to resolve payment issues in a timely manner.

• Conduct Fair Market Value (FMV) analysis, Configure clinical trial
  budgets in Grants Manager software
• Create clinical trial budgets in Budget Consultation Service Software and provide estimate for Client clinical trial protocols.
• Receive, verify the protocol for Budget Creation, and review any issues found in the protocol terms with the Sponsor team.
• Define and apply data collection and handling standards to ensure
  consistency and facilitate downstream processing (e.g., Quality
  Control (QC) testing)
• Receive, verify budget for FMV, and review any issues found in the budget terms with the Sponsor team.
• Configure clinical trial budgets in Grants Manager software
  Confirm that FMV related activities are completed within the mutually
  agreed timelines Define and apply data collection and handling
  standards to ensure consistency and facilitate downstream
  processing (e.g., Quality Control (QC) testing).
• Create clinical trial budgets in Budget Consultation Service Software and provide estimate for Client clinical trial protocols.
• Receive, verify the protocol for Budget Creation, and review any issues found in the protocol terms with the Sponsor team.
• Define and apply data collection and handling standards to ensure
  consistency and facilitate downstream processing (e.g., Quality
  Control (QC) testing)
• Conduct Fair Market Value (FMV) analysis for Client clinical trial
  budgets.
• Configure clinical trial budgets
  Conduct Fair Market Value (FVM)
  analysis
• Budget Consultation Service, Create clinical trial estimation for clinical trial.
• Protocols, Budget Creation, and Review.
• Receive, verify budget for FMV, and review any issues found in the budget terms with the Sponsor team.
• Configure clinical trial budgets in Grants Manager software.
• Confirm that FMV-related activities are completed within the mutually.

• Study, Site, event payee, site payee contract, Jasper Ad hoc reporting preparation.
• Cloud Admin site and organization creation.
• Invoice management portal usage for all kinds of site invoice processes.
• Pre-approval report verification and batch correction on behalf of the sponsor.
• Providing assistance to sponsors to execute the patient visits and ad hoc payments.
• Answering inquiries from sites, sponsors, and providing the resolution.
• Integration verification from RAVE application to Payments tool.
• Payee Creations, Clinical Site data as per CTAs (Contract).
• CTA review and setting up visit events, with and without holdback.
• Visit eCRF verification as per the data update in EDC.
• Setting up attributes, trigger, report configuration, and tool property setup.
• Mentoring new team members.

• Conduct Fair Market Value (FMV) analysis, Configure clinical trial
budgets in Grants Manager software
• Create clinical trial budgets in Budget Consultation Service Software
& provide estimate for Client clinical trial protocols
• Receive, verify the protocol for Budget Creation and review any
issues found in the protocol terms with Sponsor team
• Define and apply data collection and handling standards to ensure
consistency and facilitate downstream processing (e.g., Quality
Control (QC) testing)
• Receive, verify budget for FMV and review any issues found in the
budget terms with Sponsor team
• Configure clinical trial budgets in Grants Manager software

Confirm that FMV related activities are completed within the mutually
agreed timelines Define and apply data collection and handling
standards to ensure consistency and facilitate downstream
processing (e.g., Quality Control (QC) testing).

• Study, Site, event payee, site payee contract, Jasper Ad hoc reporting preparation.
• Cloud Admin site and organization creation.
• Invoice management portal usage for all kinds of site invoice processes.
• Pre-approval report verification and batch correction on behalf of the sponsor.
• Providing assistance to sponsors to execute the patient visits and ad hoc payments.
• Answering inquiries from sites, sponsors, and providing the resolution.
• Integration verification from RAVE application to Payments tool.
• Payee Creations, Clinical Site data as per CTAs (Contract).
• CTA review and setting up visit events, with and without holdback.
• Visit eCRF verification as per the data update in EDC.
• Setting up attributes, trigger, report configuration, and tool property setup.
• Mentoring new team members.

• Healthcare, creating referrals on patients details.