Open To Work
VIKASH KUMAR
Chinese Interpreter
Chennai,TN
Summary
Dynamic Chinese Language Specialist with proven expertise at Zoho Corporation, excelling in technical support and customer relations. Adept at problem-solving and team collaboration, I leverage my fluency in Mandarin and interpretation skills to enhance communication and drive compliance initiatives. Committed to delivering exceptional service and fostering cross-team synergy.
Overview
4
4
years of professional experience
Work History
Chinese Language Specialist
Zoho Corporation Pvt. Ltd.
Chennai
12.2023 - Current
- Provided technical support and resolved complex customer issues.
- Implemented service procedures, generated performance reports, and analyzed queries.
- Supporting compliance activities and cross-team collaboration.
Customer Support Specialist (Mandarin)
Sutherland Global Services Pvt. Ltd.
Chennai
08.2022 - 11.2023
- Delivered product installation, troubleshooting, and usage support.
- Responded to customer inquiries via calls and emails with professionalism.
Chinese Interpreter
Channel Play Ltd.
Lucknow
01.2020 - 07.2020
- Translated documents and provided simultaneous interpretation in meetings.
- Assisted in creating bilingual training materials and facilitated communications.
Education
Chinese Language Program - Kunming, China
Yunnan Minzu University
Kunming, China01.2020
Bachelor of Arts - Economics
Magadh University
BodhGaya, Bihar01.2017
Skills
- Amazon process
- Chinese Language Expert
- Quick learner
- Fluent communication and interpretation
- Customer relations
- MS Office and Excel
- Problem solving
- Team collaboration
- Video remote interpreting
- Machine translation
- Interpretation skills
- Business interpreting
Accomplishments
- Certificate of Appreciation
- Certificate of English Language Merit - Oxbridge Communication Centre
- HSK Level 4 Certified
Languages
- English
- Hindi
- Chinese
- Bhojpuri
- Magahi
Certification
HSK 4 - Chinese Language Level
Quote
Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux
Work Preference
Work Type
Full TimeLocation Preference
HybridRemoteOn-SiteSalary Range
$45000/yr - $100000/yrImportant To Me
Career advancementWork-life balanceCompany CultureWork from home optionHealthcare benefitsTeam Building / Company RetreatsPersonal development programsLanguages
Hindi
Native language
Chinese (Mandarin)
Proficient (C2)
C2
English
Proficient (C2)
C2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Watching Chinese Dramas/Movies
Playing Cricket
Listening to Song
Timeline
Chinese Language Specialist
Zoho Corporation Pvt. Ltd.
12.2023 - Current
Customer Support Specialist (Mandarin)
Sutherland Global Services Pvt. Ltd.
08.2022 - 11.2023
Chinese Interpreter
Channel Play Ltd.
01.2020 - 07.2020
Chinese Language Program - Kunming, China
Yunnan Minzu University
Bachelor of Arts - Economics
Magadh University
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