Vikash Kumar
Chinese Interpreter
Chennai,TN
Summary
Dynamic Chinese Language Specialist with proven expertise at Zoho Corporation, excelling in technical support and customer relations. Adept at problem-solving and team collaboration, I leverage my fluency in Mandarin and interpretation skills to enhance communication and drive compliance initiatives. Committed to delivering exceptional service and fostering cross-team synergy.
Overview
6
6
years of professional experience
Work History
Chinese Language Specialist
Zoho Corporation Pvt. Ltd.
Chennai
12.2023 - Current
- Provided technical support and resolved complex customer issues.
- Implemented service procedures, generated performance reports, and analyzed queries.
- Supporting compliance activities and cross-team collaboration.
Customer Support Specialist (Mandarin)
Sutherland Global Services Pvt. Ltd.
Chennai
08.2022 - 11.2023
- Delivered product installation, troubleshooting, and usage support.
- Responded to customer inquiries via calls and emails with professionalism.
Chinese Interpreter
Channel Play Ltd.
Lucknow
01.2020 - 07.2020
- Translated documents and provided simultaneous interpretation in meetings.
- Assisted in creating bilingual training materials and facilitated communications.
Education
Chinese Language Program - undefined
Yunnan Minzu University
01.2020
Bachelor of Arts - Economics
Magadh University
01.2017
Skills
- Amazon process
- Chinese Language Expert
- Quick learner
- Fluent communication and interpretation
- Customer relations
- MS Office and Excel
- Problem solving
- Team collaboration
- Video remote interpreting
- Machine translation
- Interpretation skills
- Business interpreting
Accomplishments
- Certificate of Appreciation
- Certificate of English Language Merit - Oxbridge Communication Centre
- HSK Level 4 Certified
Languages
English
Hindi
Chinese
Bhojpuri
Magahi
Timeline
Chinese Language Specialist
Zoho Corporation Pvt. Ltd.
12.2023 - Current
Customer Support Specialist (Mandarin)
Sutherland Global Services Pvt. Ltd.
08.2022 - 11.2023
Chinese Interpreter
Channel Play Ltd.
01.2020 - 07.2020
Chinese Language Program - undefined
Yunnan Minzu University
Bachelor of Arts - Economics
Magadh University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridOn-SiteSalary Range
$45000/yr - $100000/yrImportant To Me
Personal development programsTeam Building / Company RetreatsCompany CultureCareer advancementWork-life balanceWork from home optionHealthcare benefitsCertification
HSK 4 - Chinese Language
Quote
Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux
Interests
Watching Chinese Dramas/Movies
Playing Cricket
Listening to Music
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