Vikash Mahla
Bengaluru
Summary
Key Account Manager with a proven track record at CJ DARCL LOGISTICS LTD, excelling in client relationship management and logistics coordination. Adept at enhancing service delivery and operational efficiency, I leverage strong problem-solving skills and expertise in billing and accounting to drive client satisfaction and retention.
Overview
8
8
years of professional experience
Work History
Key Account Manager (KAM)
CJ DARCL LOGISTICS LTD
DHARWAD
10.2024 - Current
- Built strong client relationships through proactive communication and consistent follow-up.
- Facilitated meetings with clients to identify objectives, challenges, and develop tailored strategies.
- Provided insights to improve service delivery and operational efficiency.
- Oversaw client relationships, enhancing satisfaction and contributing to retention efforts.
- Coordinated with logistics and supply chain teams to ensure timely and accurate product delivery to key accounts.
Assistant Officer
CJ Darcl Logistics Ltd
Bangalore
10.2018 - 09.2024
- Maintained daily profit report to track revenue and expenses
- Followed up on unbilled items and outstanding payments.
- Supported customer relationships by addressing inquiries and resolving issues
- Payment Collection
- Handled various cashier tasks such as processing advances, balancing cash, and issuing vouchers
- Prepare Sales Order
- Feeding on time like CN, Challan
- Business Marketing
- Sap Feeding Related to all Logistics Work
SEO Executive
Neyox Outsourcing Pvt. Ltd.
Jaipur
01.2018 - 09.2018
- SEO (Search Engine Optimization)
- On page and off page Seo
- Executed link building strategies to increase website traffic
- Created backlinks to improve website visibility and search ranking
- Managed social media accounts to engage audience
- Blog posting and Commenting
- Making Short link and Hyperlink
- Developed email marketing campaigns to drive product awareness and engagement
Education
M.Sc. - Mass Media Communication
BITS, PILANI
Pilani, Jhunjhunu, Rajasthan01.2018
12th -
RBSC
01.2014
10th -
RBSC
01.2011
Skills
- Customer relationship management
- Client Engagement
- Account management
- Customer Retention Strategies
- Account Growth Strategies
- Business Operations
- Billing and Invoicing
- Billing & Accounting
- Payment Processing
- Customer Insights Analysis
- Content Strategy
- Brand Positioning
- Logistics coordination
- Problem solving
- Training
- Business plan analysis
- Field Surveying
Extracurricular Activities
Got the First Positions in Marathon 2016 at BITS, PILANI Campus.
Projects
A Projection Documenting the past and present of pilani as a site of education and culture Temple.
Disclaimer
I hereby declare all that above information is correct to the best of my knowledge.
Languages
- Hindi
- English
Personal Information
- Father's Name: Mr. Surendra Singh
- Mother's Name: Mrs. Dharma Devi
- Date of Birth: 08/08/97
- Gender: Male
- Nationality: Indian
- Marital Status: Experience
Timeline
Key Account Manager (KAM)
CJ DARCL LOGISTICS LTD
10.2024 - Current
Assistant Officer
CJ Darcl Logistics Ltd
10.2018 - 09.2024
SEO Executive
Neyox Outsourcing Pvt. Ltd.
01.2018 - 09.2018
M.Sc. - Mass Media Communication
BITS, PILANI
12th -
RBSC
10th -
RBSC