Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Vikash Pandey

Ranchi
Vikash Pandey

Summary

Currently pursuing a Master's in Business Administration in the field of Marketing and HR from Birla Institute of Technology, Mesra.

A hardworking and passionate job seeker with strong organizational skills eager to secure Corporate Manager position & ready to help team achieve company goals.

Overview

5
years of professional experience
2
Certification

Work History

Sorting Hat Pvt. Ltd. (Unacademy)
Bengaluru

Senior Business Development Executive
03.2020 - 08.2022

Job overview

  • Settled any customer disputes in professional and pleasant manner.
  • Handling team in absence manager more than 10 people and trained them to perform in better way.
  • Identified and maximized sales opportunities, and increased customer retention rates.
  • Helped to increase customer return rates by providing excellent customer service at all times.
  • Established sales Goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products
  • Achievements
  • More Than 500+ unit sales from DOJ.
  • More than 1Cr.Revenue since joining and have won many contests
  • Always among top performers at company level.
  • Performed well in mission days and more than 1L,2L,4L revenue in single day many times.
  • Worked to support BDEs with day-to-day tasks given training (Product and CRM) and helped new BDE & taught everything needed also motivated them towards the work and organization mission.
  • 28L (100units) in Kota Launch in 15 days
  • Promoted to acting AM for extra-ordinary performance over year.

Zinka Logistic Solutions Pvt. Ltd
Bengaluru

Senior Associate
06.2019 - 03.2020

Job overview

  • Have to handle inbound as well as Outbound sale & operation Calls.
  • Solved problems of customer though ZEN-DESK.
  • Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Maintained relationships with customers to maximize sales opportunities.
  • Meeting Daily/Weekly and Monthly sales targets in unit wise.
  • Need to give Sales & Products training to the associates.
  • Achievements
  • Rising Sales Star Award
  • Awarded with Best Employee for quarter of Aug’19-Dec’19
  • Achieved incentive for consecutive 8 months
  • Observed as SME by management within 3 months from joining.

WHITE PETALS Technologies
Jharkhand/Bengaluru, Jharkhand/Bengaluru

Associate Sales
08.2018 - 05.2019

Job overview

  • Visit Schools on daily basis.
  • Meeting with higher officials for understanding their requirements.
  • Managing new and existing customers by follow-ups regularly.
  • Coordinate with developers and clients for better experience of software.
  • Frequently need to move to different states for targeting leads for valuable outputs.

Modtech Machine PVT. LTD
Ahmedabad

Sales & Service Engineer
01.2017 - 08.2018

Job overview

  • Frequently have to lead sites in different MNC companies and Domestic companies
  • Managed clients with highly effective communication skills
  • Need to present and convince clients to order investment casting machines according to production.
  • Also, cross-sell and up-sell many machines to them at domestic market
  • Frequently need to move to different companies in different states for regular repair and maintenance
  • Need to analyze and up-sell machine spares
  • Machine Commissioning, Repair and Troubleshooting and Maintenance
  • Team handling and Management
  • Need to give training to operators and supervisors
  • Domestic & Overseas Customer support and Spare Management.

Education

Birla Institute of Technology
Ranchi

MBA from Marketing & HR
07.2024

University Overview

GURU NANAK DEV ENGG. COLLEGE
Bidar

B.E from Automobile/Mechanical Engineering
06.2016

University Overview

H/N: 108, PO: Chitarpur PS: Rajrappa Project Near Pandey Hotel Dist.: Ramgarh State: Jharkhand Pin: 825101

Skills

  • Revenue and Profit Maximization
  • Process Improvement
  • Team Management
  • Coaching and Mentoring
  • Planning
  • Lead Generation
  • Sales Conversion
  • Cold Calling

Certification

Underwent Training on DIGITAL MARKETING MASTER PROGRAM IN EDUPRISTINE, BANGALORE. Undergoing Data-Science certification from Alma-Better BANGALORE.

Timeline

Senior Business Development Executive
Sorting Hat Pvt. Ltd. (Unacademy)
03.2020 - 08.2022
Senior Associate
Zinka Logistic Solutions Pvt. Ltd
06.2019 - 03.2020
Associate Sales
WHITE PETALS Technologies
08.2018 - 05.2019
Sales & Service Engineer
Modtech Machine PVT. LTD
01.2017 - 08.2018
Birla Institute of Technology
MBA from Marketing & HR
GURU NANAK DEV ENGG. COLLEGE
B.E from Automobile/Mechanical Engineering

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Vikash Pandey