Vikash Sharma
Sr. Relationship Manager
Muzaffarpur
Summary
Dynamic Senior Relationship Manager at ICICI Prudential Asset Management with proven expertise in sales management and relationship building. Successfully enhanced client satisfaction and retention through strategic planning and exceptional customer engagement. Recognized for driving revenue growth and cultivating strong partnerships, leveraging analytical thinking to deliver tailored wealth management solutions.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Senior Relationship Manager
ICICI Prudential Asset Management
07.2025 - Current
- Built trust with clients by maintaining confidentiality and handling sensitive information professionally at all times.
- Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services.
- Requested customer feedback to drive client satisfaction and retention while quickly remedying issues.
- Collaborated with internal teams to deliver comprehensive wealth management services, maximizing client satisfaction and loyalty.
Sales and Marketing Officer
India First Life Insurance Co Ltd
02.2023 - 07.2025
- Built strong relationships with clients through exceptional customer service, leading to increased repeat business.
- Negotiated contracts with key partners and suppliers, optimizing costs while maintaining quality standards.
- Increased sales revenue by developing and implementing strategic marketing plans and sales initiatives.
- Collaborated with cross-functional teams for product launches, resulting in higher market penetration and brand awareness.
Cluster Business Manager
Canara HSBC OBC Life Insurance
11.2018 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved problems, improved operations, and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Business Development Manager
HDFC Life
08.2016 - 11.2018
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Education
Bachelor of Commerce - Financial Accounting
Tilka Manjhi Bhagalpur University
Bhagalpur 04.2001 -
MBA - Finance
MANIPAL UNIVERSITY OF JAIPUR
Jaipur, India 04.2001 -
Skills
Sales management
Public speaking
Business development
Customer engagement
Portfolio management
Strategic planning
Revenue development
Business strategies
Relationship building
Problem-solving abilities
Risk mitigation
Analytical thinking
Timeline
Senior Relationship Manager
ICICI Prudential Asset Management
07.2025 - Current
Sales and Marketing Officer
India First Life Insurance Co Ltd
02.2023 - 07.2025
Cluster Business Manager
Canara HSBC OBC Life Insurance
11.2018 - 12.2022
Business Development Manager
HDFC Life
08.2016 - 11.2018
Bachelor of Commerce - Financial Accounting
Tilka Manjhi Bhagalpur University
04.2001 -
MBA - Finance
MANIPAL UNIVERSITY OF JAIPUR
04.2001 -